About the Role

NSPG Realty is seeking a Business Operations Coordinator to be the backbone of our fast-growing business. This role is ideal for someone who thrives in a dynamic environment, loves creating structure, and enjoys supporting both people and systems. You’ll manage day-to-day operations, coordinate marketing efforts, oversee vendor programs, and help maintain the culture and professionalism that earned us 200+ five-star reviews and multiple top producer awards.

Key Responsibilities Include:

Operations

Manage team calendars, meeting agendas, and recurring accountability systems.
Maintain, develop, and refine SOPs for repeatable processes across the business.
Oversee lead routing, database hygiene, and CRM operations.
Provide weekly performance dashboards, reports, and operational updates to leadership.
Oversee building and office management, including vendor scheduling, maintenance, and general facility needs.

Marketing & Vendor Relations

Coordinate with marketing support on listing materials, social media content, and brand campaigns.
Ensure team brand guidelines are consistently executed across all platforms.
Maintain and grow the Gold Standard Vendor Program, strengthening relationships with preferred vendors, contractors, and community partners.
Support planning and execution of client events, community sponsorships, and vendor partnerships.
Expand vendor relationships to provide additional value for clients and the team.

Team Support & Culture

Serve as the point of contact for agent operational needs.
Support onboarding and training logistics for new team members.
Uphold and promote NSPG culture, systems, and accountability.

Qualifications

Strong organizational and project management skills.
Proactive problem solver with high attention to detail.
Tech-savvy: CRM platforms, Google Workspace, spreadsheets, and marketing tools.
Excellent written and verbal communication skills.
Experience in operations, marketing coordination, office management, or real estate team support is preferred.

Job Type: Full-time

Benefits:

401(k) matching
Health insurance
Paid time off
Professional development assistance

Work Location: In person

Nik Shehu Property Group

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Business Operations Coordinator