Nikola Labs serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of company growth, we are seeking a dynamic people to help lead the journey.

Sales Operations Manager Job Summary

We are seeking a dedicated, motivated individual to join our team as a Sales Operations Manager. A leader on our sales operations team, you develop and implement new processes in support of our team members, equipping them with the tools to create, develop, and transform customer relationships. This is a senior-level position, and our ideal candidate has considerable professional experience in sales and operations roles, particularly with an emphasis on leading teams and fostering collective success.

Sales Operations Manager Duties and Responsibilities

Maintain a detailed record and understanding of existing sales processes and identify areas open to process improvement
Track, report and analyze both short and long-term sales and marketing data, finding and reporting trends to leadership
Devise and implement new processes, initiatives and opportunities to create efficiencies and improve business outcomes
Administer sales and marketing technologies, training and supporting revenue teams to best utilize new tools and methods
Search, export, enrich and organize lead data from various providers
Manage all lead data (accounts, contacts, leads, activities, opportunities) for the sales and marketing teams
Assign leads directly to sales team members for outbound sales prospects
Manage inbound marketing lead funnel and track campaign effectiveness
Create and manage individual, team and leadership reports and dashboards in the CRM
Create and manage rules of engagement for the sales team
Serve as a liaison between individual contributors and leadership for operations and technical matters
Manage incentive compensation plans and validate commission reports and payment
Monitor and assist with account management and customer retention
Directly assist teams developing high-value clients
Devise high-level sales strategies in response to emerging trends and opportunities
Analyze market and sales data, delivering reports on your findings to other key decision-makers
Follow ethical practices with consumer and customer data

Sales Operations Manager Requirements and Qualifications

Bachelor's degree in business, finance, or a relevant field
5 years of experience in sales and operations, including 2 years in a supervisory or leadership role
Experience leading Sales Operations with a Startup company and/or a SaaS business
Thorough understanding of Salesforce CRM (SFDC Admin Certification a big plus), popular marketing platforms, sales engagement technologies and other related tools to support sales and marketing activities
Strong communication, presentation and organizational skills
Strong analytical skills
Advanced IT and computing knowledge
Advanced abilities with Microsoft Excel
Ability to problem solve
Ability to work well in groups
Ability to multitask

What we offer:

Nikola is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

Competitive compensation package including share options.
Flexible work schedule
Full benefits and 401K
Opportunity to make a real impact every day
Opportunity to grow as a leader and build a team
Unlimited PTO

Details: We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours.

Nikola Labs, Inc.

New Jobs

Sales Operations Manager