Head of Business Operations

London, Fitzrovia

£80,000 - £90,000 plus discretionary bonus and benefits

Office first environment Monday to Thursday, remote Friday

We are partnering with a high growth, award winning technology business that is a dominant player within its sector. The team is small, sharp and operating with real autonomy, and they are now looking for an experienced BHead of Business Operations who can take ownership of the operational backbone of the business from day one.

This is a senior, hands-on position within a small but scaling start-up, where you will work directly alongside the leadership team with real decision-making authority across commercial, finance, systems and people.

You will be trusted to identify what needs doing, decide how to do it, and only escalate what genuinely needs leadership input. You will have direct, regular time with the leadership team, who are genuinely invested in helping you grow as the role and the business scale. What you bring is a wide base of operational experience, paired with the judgement to apply it to new problems and find the best way forward for the business.

We are looking for someone who:

Has already operated independently in a small or scaling business, with direct exposure to a leadership team or senior stakeholders
Exercises sound judgement under ambiguity, and knows the difference between a decision to make and a decision to escalate
Is confident navigating contracts, finance coordination, systems and people processes
Brings structure to a fast-moving environment without slowing it down
Takes full ownership of outcomes, not just tasks
Sees their own growth as tied to the business's, and wants a role that keeps stretching them

This is a pivotal hire for the organisation. You will become a key enabler of the wider team's success, building the structure and consistency that allows the business to scale.

The office environment reflects the culture: modern, open plan offices in London, collaborative and energetic, with an office first approach to teamwork.

If you are an experienced operator looking for a role with real autonomy, direct access to leadership and the chance to build the operational foundations of a high performing start-up, we would love to hear from you.

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Head of Business Operations