We produce the world’s BEST strawberries & our Go-to-Market team is a major reason why!

We are seeking a highly organized, motivated, and ownership-minded individual to join the Go-to-Market team in overseeing critical fulfillment operations. This cross functional role helps contribute to the Sales Operations functions, including order intake and fulfillment, coordination and support with the Outbound Logistics team, Pick and Stage duties.

As the GTM Sales Operations Specialist, you will play a critical role in Oishii’s commercial expansion. This role supports the Commercial team by ensuring that orders are fulfilled on time and accurately while optimizing the flow of product across the supply chain leveraging various dashboards and metrics. From your position, you will help optimize for revenue and customer experience by effectively allocating supply against demand.

You will have insight into company wide operations from farm production to end consumer, and will be responsible for overseeing the allocation of inventory and the daily execution of fulfillment and logistics. This role will also support other functions of our Go-to-Market department, including but not limited to pick and pack operations, distribution support, and cut & freeze operations. Reporting directly to the Manager, Commercial Planning, you'll collaborate closely with our Sales, Marketing, and Production teams to optimize processes, reduce waste, and deliver an exceptional customer experience.This role will be vital to Oishii's growth and the success of our commercial expansion.

What You’ll Be Responsible For

Order Allocation & Utilization Optimization
- Receive and input sales orders into Oishii’s systems, communicating customer requirements to operations teams.
- Execute on daily order allocations with low oversight in a way that helps achieve revenue targets.
- Leverage internal guides and tools such as the internal order allocation framework to successfully balance demand and supply.
Go-to-Market Operations and Systems Support:
- Help onboard new customers across Oishii systems while providing the best experience possible (WMS software, Quickbooks, etc).
- Identify and resolve any issues with customers orders (i.e. incorrect price, quantity, etc).
- Initiate and facilitate communication with all sales channels, delivering a best in class experience for our partners.
- Optimize internal logistics by formulating delivery routes that factor in demand and supply while decreasing unnecessary use of company resources.
- Coordinate with retailers/distributors to schedule delivery appointments of all relevant purchase orders.
Critical Fulfillment Support:
- Be prepared to support your team as needed for crucial fulfillment tasks critical to daily success. No job is too big or too small.
- Contribute to the fulfillment process by covering essential Pick and Stage duties as needed by packing orders according to customer stipulations.
- Be prepared to contribute to the above functions for new value added products (i.e. jam, frozen berry partnerships, non-perishables).

Oishii

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Sales Operations Specialist (Go-to-Market)