At Olive & Cocoa, we believe in the power of gratitude expressed through thoughtful giving. Our commitment to excellence and a customer-first culture is evident in everything we do. We are currently looking for a 100% onsite Sales Operations Manager to lead a team of 10-15 Inside Sales Account Managers. In this role, you will drive sales growth by working cross-functionally to define and improve processes for sales enablement. You will collaborate with leadership to forecast sales, set individual sales goals, provide training and insight for growing existing client accounts, close new leads, reengage lapsed accounts, and ensure our sales team exceeds customer expectations.

Responsibilities

Be a thoughtful and trusted leader, inspiring and cultivating a culture of high performance and mutual support.
Drive sales training and optimization initiatives to ensure the team is continuously improving.
Define and execute sales enablement initiatives that improve close rates, increase the team’s efficiency and effectiveness, and proactively address any obstacles to success.
Set annual sales forecasts and individual sales goals, managing the sales and marketing budget necessary to achieve these objectives.
Work closely with operations, inventory, and IT fostering high levels of cross-functional communication with a proactive approach to ensuring the team is set up for success.
Establish key performance metrics and implement the necessary reporting mechanisms to create high accountability and transparency across the team and organization.
Partner with leadership to develop reporting and analytic tools that enable data-driven decisions and provide key insights to the sales team.

About You

Minimum of 5 years in a professional sales role, with a reference for at least 2 years of sales management.
Effective communicator skilled at collaborating across departments and engaging with stakeholders at all levels of the organization.
Strong background in sales performance metrics and a data-driven mindset
Demonstrated experience in training, mentoring, onboarding, and optimizing Account Managers.
A history of working in a hyper-seasonal business model is preferred.
Highly proactive and adept at self-managing, with a strong ability to solve problems.

About Us

We are a privately-owned, high-performance growth company, with a strong customer-first culture. We offer a competitive compensation, a performance-based commission structure, and a comprehensive benefits package. Opportunity for growth and career advancement, continued learning, and professional development. Our inclusive and thoughtful culture prides itself on the appreciation of individuals.

Physical Requirements

While performing the duties of this position, the employee is constantly required to sit, talk, and hear. The employee in this position needs to occasionally move about inside the office to access office machinery. Constantly operates a computer and other office productivity machinery. The employee may occasionally lift and/or move up to 10 pounds. The employee is required to have close visual acuity to perform an activity such as preparing data and figures, transcribing and viewing a computer.

Perks and Benefits

The best employees!
Fun, relaxed, and casual environment
Relaxed dressed code
60% employee discount
Company Swag
Summer happy hours and events, raffles, and gift giveaways
Awesome referral program!
Medical, Dental, and Vision Insurance
PTO
Paid Holidays

Job Type: Full-time

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

This position 100% onsite. Are you okay with being onsite 100% ?

Experience:

Sales: 5 years (Required)
Sales management: 2 years (Required)

Ability to Commute:

Salt Lake City, UT 84104 (Required)

Work Location: In person

Olive & Cocoa

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Sales Operations Manager