About OncoHealth

OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 8 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types.

About the Role

The Sales Operations/Development Manager will play a crucial role in shaping, executing, measuring, and reporting on key business processes aimed at driving efficient revenue growth. This dual-faceted role involves building and leading a team of Sales Development Representatives (SDRs), including setting up processes, metrics, and strategies. Additionally, it involves managing and optimizing sales operations to ensure alignment with business goals. This role requires strong analytical and business skills, experience in business process redesign, sales operations, and a track record in sales development leadership.

Oversee sales operations, including workflow optimization, data management, and CRM system integrity
Build, train, and manage a high-performing team of Sales Development Representatives (SDRs)
Develop and implement sales development processes, metrics, and strategies to optimize lead generation and conversion rates
Establish targeted multi-channel outbound client development programs and meet monthly quota expectations
Lead initiatives for process improvement, leveraging technology and best practices for sales efficiency and effectiveness
People Management
Provide the direction, oversight, and leadership for tasks and activities that achieve the mission and goals for your area of responsibility
Create and maintain a culture of high performance, continuous improvement, and constructive feedback within the sales team
Manage staffing, including hiring and onboarding, to align with team goals and business needs
Provide regular performance analysis and reports to management, identifying trends and opportunities for improvement
Work closely with cross-functional teams, including finance, marketing, and legal, to streamline processes and ensure consistent messaging
Collaborate with marketing to refine lead qualification process, and ensure that the sales channel is equipped with the necessary tools and resources
Liaise with senior management to align sales strategies and solutions with business objectives

About You

Bachelor’s degree required
3-5 years of experience in sales development and sales operations, preferably in a high-growth environment
Experienced leader with a passion for building and scaling sales development functions
Proven track record in leading sales development teams and managing sales processes
Strong understanding of sales development strategies and CRM systems with HubSpot experience preferred
Exceptional analytical and problem-solving skills, with the ability to drive sales growth through data-driven strategies
Excellent communication and team management skills
High energy, results-oriented, and action-driven with a mindset of continuous improvement
Strong organizational and analytics skills, detail-oriented, and capable of handling multiple tasks simultaneously
Practice and able to work under pressure in a dynamic environment
Strong team player with the ability to inspire and lead cross-functional teams
Systems/Tools: Proficiency in MS Office, particularly Excel (e.g., VLOOKUP, index/match)

About the Location

OncoHealth is committed to remote, hybrid or in office work options. The majority of the team will be remote or in hybrid work arrangements with offices in Atlanta, GA and Guaynabo, PR. We are open to employees nationwide but work primarily in the Eastern and Central Time Zones.

Our Culture

Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation – all with a focused mission of putting patients first!

We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together!

OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.

The Opportunity

The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done – now is the perfect time to talk to us!

Our Current Solutions

Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment.

OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape.

OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff.

OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.

OncoHealth

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Sales Operations/Development Manager