Job description

Sales Operations Manager

Local Candidates Only/Must be Fully Vaccinated

Position Summary: The Sales Operations Manager will coordinate work amongst other members of the Sales Operations team as well as other stakeholder groups including Sales, Finance, Marketing, Clinical, Product Management, and Customer Support teams on supporting our growing business efforts and customer base.

The Sales Operations Manager will provide support to our growing WW Sales teams by supporting overall Sales Strategies, Sales Data Management, Sales Analytics, Pipeline Performance Management amongst other tasks through the optimization of processes along the customer journey from Lead to Cash.
The ideal candidate should have experience leading a Sales Operations with a track record of solving complex problems, building on best practices, setting up processes and procedures, and possess strong analytical skills with a drive for operational excellence.

Essential Responsibilities:

Support our WW Sales teams by providing performance reporting and analysis to decision-makers within each Sales team, reviewing any gaps in data analysis and closing those gaps.
Support pipeline management and forecasting for our WW Sales teams by providing insightful reports and analytics, identifying gaps, providing recommendations and other insights as needed.
Work with the Systems team on Building and Maintaining a reporting infrastructure and dashboards from Salesforce and CPQ in support of regional needs
Ability to lead projects and independently scope, prioritize and execute initiatives
Look at ways to increase automation and scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless systems integration
Ensure data quality and hygiene within Salesforce and other company tools
Develop, Improve, and Maintain sales processes and programs and work with Sales Enablement to roll out and train the broader WW Sales Organization
Work cross-functionally with all Revenue generating groups including but not limited to Service, Clinical, Training to ensure all necessary business functions are represented in sales/revenue-related processes
Must be agile and able to keep up with a fast-paced environment
Help implement projects and initiatives focused on improving productivity and simplifying processes throughout Sales Operations, the WW Sales organization, and companywide.
Perform other duties and projects as assigned
5+ years’ experience managing a Sales Operations team or similar roles
BA/BS degree focused on Business, Mathematics, Economics or Statistics preferred
Experience working in a high growth environment supporting a rapidly growing sales organization
Proven track record of working cross-functionally with all areas of the business
Experience with Salesforce required. Use of tools like Clari or IS2 highly desirable.
Must be a self-starter, responsive, detail oriented, and analytical with strong organizational skills.
Strong individual contributor, continuously seeking to learn and develop.
Team player that understands success rests on helping others to be successful
Experience supporting system implementations a plus
Proficient in G suite & Microsoft Office applications
Deliver customer and sales support like you expect to receive it; with excellence.

What we offer you:

Competitive health benefits
Retirement
Income Protection
Time off
Professional Development
Stock Options
Discounted Programs
Reward Programs

Job Type: Full-time

Pay: $145,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Palo Alto, CA: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: One location

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Sales Operations Manager