About The Job

As the Revenue Operations Analyst at Opal, you will be working alongside our finance and commercial leaders to rapidly scale our revenue engine. You will be responsible for the development, implementation and day-to-day management of the Revenue Operations function, spanning the entire funnel from Awareness to Purchase. This role will be critical in providing the sales and marketing teams with the data, analytics, processes, training, and tools needed to accelerate and scale revenue growth. For the right individual, this will be an exciting opportunity to come in and lay a foundation for the future Revenue Operations team. They will also enable the Commercial Team to build and execute against a predictable revenue generation model. This role will also have a direct impact on Opal’s go-to-market strategy by providing insights and feedback on product improvements, eliminating data silos, and evolving technology stacks.

About You

The ideal candidate for this role is an experienced operations professional and Salesforce expert that excels at distilling data to deliver insights which drive key business objectives. They will feel just as comfortable and excited by the opportunity to strategize with Commercial leadership, as they do rolling up their sleeves and getting hands-on to execute against those strategies. You will also be adept at translating financial and strategic plans into day-to-day processes, systems and data pipelines and thrive in an innovative, high-growth, start-up environment. The ideal candidate for this role will be a motivated self-starter, comfortable wearing multiple hats and managing multiple projects and deliverables simultaneously. You should be an excellent communicator that thrives on driving cross-functional alignment between Marketing, Sales, Customer Success and Finance.

Requirements

Responsibilities

Engage with commercial leadership to build processes, systems, training and measurement capabilities to optimize the speed, accuracy and effectiveness of our end-to-end customer acquisition process.
Develop and operationalize a revenue planning framework, including recommendations on sales capacity planning, quota and target setting, funnel forecasting, pipeline management, territory development, win/loss intelligence, productivity, attainment and velocity.
Build and rebuild our strategy, plans, processes, and tools as appropriate for each stage of our growth. Approach new challenges with a growth mindset. Make appropriate tradeoffs between flexibility and scalability with appropriate business judgment.
Ensure the sales and marketing teams are fully equipped from an operational perspective to deliver against the current and long-range financial plans.
Identify and implement ongoing improvements to maximize productivity, and funnel visibility.
Engage with finance and other stakeholders to develop and track metrics through advanced reporting capabilities and additional BI tools

Skills, Experience, Knowledge:

At least 5 years working in business management, sales operations, sales planning, or revenue operations.
Certified Salesforce systems administrator with 3+ years experience, including complimentary ecosystem applications (years of experience to be considered in lieu of certification)
Marketo certification a plus
Expert-level knowledge of Marketo, Gong, Salesloft, Chargebee and Netsuite strongly preferred
Prior experience in developing or implementing a full quote-to-cash process including CPQ and eSignature integrations a major plus
Apex experience a plus
Strong analytical, operational, problem solving, planning, time management, and project management foundation.
Highly proficient in financial modeling, revenue modeling, sales approaches, and reporting.
Excellent written and verbal communication, interpersonal, and negotiation skills.
Strong ability to work collaboratively and independently.

Education:

Undergraduate degree or equivalent related work experience required; advanced degree in a related field a plus.

Benefits

Some benefits our team members enjoy include:

Competitive, market-leading compensation package, including stock options
100% company-paid Medical/Rx, Dental, and Vision Insurance for individuals (plus company-subsidized dependent coverage)
Health Savings Account (HSA), Flexible Spending Accounts (FSA) for Health, Dependent Care, Commuter, Parking
Company-paid Life/AD&D, Short and Long Term Disability Insurance
Pet Insurance for your furry friend
Unlimited Vacation, Paid Sick Time, and Paid Holidays
Paid Parental Leave & Back-to-Work Program
401(k) and Roth Retirement Plans
Company-sponsored outreach & activity programs

Salary of $80,000 - $120,000 DOE

Opal is an equal-opportunity employer and committed to creating an inclusive and diverse environment. We believe a diverse workplace promotes innovation and enhances decision making. We encourage applications from all qualified candidates and will consider all applicants without regard to race, color, religion, gender identity or expression, national origin, sexual orientation, disability, age, or veteran status.

Opal

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Revenue Operations Analyst (remote)