Location:

Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely. You must be based within a 50-mile commuting distance of the specified office location: Phoenix, Arizona. Check out our office locations here.

What You’ll Need

5+ years professional experience in Sales Operations, Business Operations, Product Operations, Business Consulting, Investment Banking, or similar
Strong technical skills and background ; Excel and SQL required ; you have familiar with data structures and systems
Process-driven instincts with extremely high attention to detail
Excellent communication skills, both written and verbal
You have interest or experience in real estate & interests and hobbies outside of real estate
Highly self-motivated, have a stellar work ethic, and you’re looking for the right company to support your growth
OK with occasional weekend work
A positive attitude, a collaborative spirit, and a strong desire to achieve your goals.
A creative problem solver

About The Role

As a Sales Strategy and Operations Lead with the partnerships team, you will work with a small but highly experienced team, focused on launching, improving, and scaling our partnerships. You will work cross functionally with business operators, product managers, analysts, and field leadership to drive change for our sales force and our customers. Projects will vary in scope but will involve developing policies and procedures, enhancing tools and processes, compliance and OKR tracking.

You’ll have the opportunity to play a material role in the development of the team as we grow, and you’ll get first hand exposure to key players in the Real Estate industry -- from Homebuilders to Agent Brokerages to Online Real Estate platforms. In turn, we’re looking for dynamic team players who can wear multiple hats, and aren’t afraid to roll-up their sleeves to help us quickly scale.

You will play a critical role in supporting overall partnerships business, by ensuring the team has the right tools, data, processes, and strategies to achieve our business goals.

What You’ll Do

Collaboration:

Partner within the partnerships team and outside of it; you’ll work closely with
- Our head of partnerships strategy & operations, business leads, and sales org
- Cross-functionally within Opendoor with product, engineering, analytics, and more
- Directly with partners to understand and address their needs
Your ability to collaborate with others will be essential to driving outcomes

Tooling & Technology:

Manage and enhance our tooling to ensure we are meeting staff and partner needs; think like a product manager and execute like an operator
Work with key stakeholders to drive alignment on solutions, roll-out changes, ensure adoption & maintenance, and gather feedback

Functional & Industry Expertise:

Go deep to become a subject matter expert on our operators, partners, and industries
Determine opportunities for improving the sales tactics, collaborate with sales managers to implement and iterate accordingly
Develop and maintain sales playbooks, job aids, templates, and scripts for each stage of the sales process

Operational Excellence & Analytics:

Design and communicate charters, pilot plans, and roll-out plans to help inform and align stakeholders
Track, measure, and report on the effectiveness of sales enablement investments and initiatives
Respond to escalations and troubleshoot bugs/issues

Impact and Scope:

Deftly drive full projects and complex work streams to impact metrics and goals at the full team level
Pitch in however you can when needed. We're a lean team working in a fast-paced environment; when things break you'll be a key player in diagnosis, resolution, and long term solutioning.

Compensation:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $104,000 - $130,000 annually. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

About Opendoor

Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.

To learn how we are reinventing the Real Estate industry check out our website.
Hear about our culture directly from team members by visiting The Muse.
Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We’re committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.

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Sales Strategy and Operations Lead