About Us:

OpenDrives makes high performance data storage a reality for our customers using our unique combination of hardware and software. Our customers range from Hollywood blockbusters, to medical imaging specialists, to academia, and everything in between. At OpenDrives we are building next-generation data storage solutions for high-performance workflows.

About the Role:

The Sales Operations Specialist will play a critical role in improving and scaling our Sales Operations (Sales Ops) to help OpenDrives effectively and efficiently serve our quickly growing partner and customer base. You will be the primary contact for system, administrative, and management support to our internal Sales and Finance team. This position will communicate frequently with all levels of our Sales team and maintain strong collaborative relationships with other teams as required.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage the opportunity and order process lifecycle between Sales, Manufacturing, and Finance
Be a key advisor in meeting Sales Ops deadlines by managing processes and taking corrective action as needed
Advise Operations and Sales leadership on sales tools and recommend changes to control expenses
Review and manage the support renewal contract management process and make changes to the process as needed
Be a key advisor in conducting past, current, and future revenue analysis, and operations
Manage the sales team alignment to sales processes, policies, and procedures
Manage the coordination to completion of RFI/RFPs in partnership with Sales by engaging key departments while maintaining and improving an RFP repository and best practices processes
Manage the daily administration and auditing of the CRM (SFDC) and PRM (Impartner) platform
Maintain SFDC (Salesforce.com) with key artifacts during the sales cycle
Work closely with Sales Engineering, Finance, Marketing, and other OpenDrives teams to support the sales team's success
Develop business development strategies that will align to our solution offering, as well as alignment to our global expansion

Competencies and Skills:

To perform the job successfully, an individual should demonstrate the following.

Ability to respond and react to internal and external customers
Tech savvy, highly collaborative, motivated, and focused on the needs of others
Excellent verbal, written and interpersonal skills with ability to develop internal professional relationships
Effectively execute and drive desired results
Clearly communicate & set expectations
Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality
Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions
Displays excellent troubleshooting and creative problem-solving skills, know when to act quickly
Ability to articulate needs for process improvements

Education and Experience:

Bachelor's degree in a business-related function
Minimum of 5-7 years of business operations experience
CRM software experience preferred
Preferred experience with sales teams, sales partners or b2b customers

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear; stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits:

We have some awesome perks if you want to work with us.

Incredible vacation policy and flexible schedule
Great health, dental, and vision insurance
Employer and Employee Paid Life Insurance & AD&D Options
Voluntary Short & Long Term Disability Options
Flexible Spending Account/Health Savings Account Options
Employee Assistance Program
401(k)
Options for hybrid remote/office work, or full remote
Cell Phone and Internet Allowance
A culture of empathy and empowerment

Pay Scale Disclaimer

The hiring base salary range for this role is $80,000.00- $100,000.00 USD.

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. OpenDrives takes into consideration a candidate's education, training, and experience, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.

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