Out of Chaos we will find order! As organisations continue to change, we will help them to make intelligent decisions and consolidate technologies, processes and data through clarity and innovation; making their tech universe a simpler place to understand, manage and traverse. Driven and developed by our community of 150+ passionate people united by one overall mission... to Architect our Clients Digital Future. We do this with a company culture that is client-centric to its core, and ruthlessly focused on delivering technology innovation that will accelerate our customers success. We are working to build this centre of excellence by building an amazing place to work, learn and develop for our people.

The Director, Sales Operations will be responsible for aligning our day-to-day operational processes that provide visibility into goals, progress, attainment of key revenue and sales objectives. The Director of Sales Operations will drive revenue acceleration by creating, executing, and enforcing processes across our revenue-generating teams (Marketing, Sales, Account Management, and Customer Success). You will manage several systems across the sales tech stack to ensure integrations are seamless and critical data is complete, accurate, and up to date, with a focus on removing obstacles to accelerate our sales cycles.

This person will act as the de facto go to person to our sales leadership team, in helping them achieve their revenue goals. We are not looking for someone who has all the answers we are looking for someone who will ask the right questions!

Core Responsibilities:

Integrate data from disparate systems in order to report effectively on sales performance across various geographics, product lines & sales reps.
Database and platform management including administration, process changes, and ensuring teams have the needed capabilities and can access accurate data to manage marketing campaigns and initiatives
Performance management and reporting of core Go-To-Market KPIs. Provide ad hoc analysis and/or partner with the Data and Analytics team to ensure the pipeline is accurately reported.
Responsible for our GDPR, CASL, and CCPA compliance and our ability to engage accounts in countries and states covered by each.
Proactively evaluate analytics to further accelerate revenue
Advise on new business growth strategy, existing customer base expansion, sales incentives, and segmentation
Support weekly, monthly, and quarterly reporting and forecasting for the sales organization
Deliver insightful reports and dashboards to the executive team and individual contributors around KPIs for win rates, ARR, in-year revenue, renewals/upsells, forecast accuracy, pipeline velocity, and sales cycle time
Ongoing analysis to improve the understanding of the business, our customers, customer personas, and sales cycles to increase revenue and improve sales efficiency
Ability to organize annual sales kick off & quarterly trainings to the sales team
Ability to build analytical models for use in forecasting earned commissions, commission expense and impact of sales plan design changes
Provide analytical support to the design of incentive compensation structures for new and existing sales roles
Establish a quarterly cadence for reporting of leading and lagging indicator of sales performance
Model cost and impact of short-term incentives (SPIFs), track results and report on effectiveness
Build executive-level presentations; crafting the messaging based on the intended audience

Essential:

Experience in revenue/sales operations across diverse sales organizations
Ability to work in a fast-paced enterprise SaaS sales environment.
Ability to work with global teams.
Ability to work with key senior stakeholders in the company.
Clear communication skills - both written & verbal.

Desirable:

Expertise with CRM (Salesforce), or Power BI and forecasting tools such as DOMO and BoostUp

Whats in it for you!

A massive opportunity for you to develop your skills and knowledge in a supportive environment that thrives on growth and change.
Competitive salary and benefits (in line with experience)
Individual performance bonus
Hybrid working model, 2/3 days in our Victoria Offices and at home
Curious, open culture, with teams collaborating across geographies

Living our Values at Orbus
Be Extraordinary: Be the best version of yourself, grow, flourish and be better everyday.
Own It: We lead from the front! We are empowered to take initiative and are given the freedom to do our best work. We're allowed to make mistakes as long as we learn and grow. Taking ownership shows others that they can trust us to do the right thing.
Better Together: We are One Team! We work best when we are bringing colleagues on our journeys' together and celebrating as a team. We are never afraid to rely on the strengths of others and we trust in their decisions.
Cut Through The Chaos: We make things happen. We start with "why" and dont stop until we've achieved a meaningful outcome. We push through the noise to find the best solution for everyone.

Find your place at Orbus_ - We're a diverse and inclusive workplace that promotes a sense of belonging allowing all of our people to bring their whole selves to work every day._
Recruitment Companies_ - Thank you for your interest in our roles we do not accept unsolicited CVs from recruiters or employment agencies. We will not consider or agree to payment of any referral compensation or recruiter fee relating to any unsolicited CVs._
Offers of employment will be dependent on satisfactory references and a DBS check

Any information you supply as a part of the application process will be handled and stored in relation to this application only. Your information will be accessible to Orbus Software People team as well as relevant hiring managers and our recruitment service providers.
If your application is successful, any relevant information you have provided will be added to your personnel file and will be used to administer and manage your employment with us, including for payroll purposes. If you are unsuccessful in the application process, your details and documents will be stored by Orbus Software for 6 months, after which they will be destroyed. You can access, update, or correct the personal information we hold about you at any time

Job Type: Full-time

Orbus Software

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Director of Sales Operations