Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Sales Operations Manager positions with a company that designs and manufactures advanced building floor vibration isolation systems for nanotechnology.

Position Details
Location: Peabody, MA
Compensation: $100K-120K, depending on experience
Shift: Mon – Fri
Travel: Local travel
Benefits: 401 (k) with company matching, medical/dental/vision insurance, short and long-term disability benefits, 11 paid holidays, 5 sick days, 10 days PTO (negotiable), life insurance
Vaccine Requirement: No

Position Description
As a Sales Operations Manager, your responsibilities will include:

Responsible for modernizing and optimizing commercial order fulfillment processes, increasing sales’ productivity, generating accurate CRM forecasting and data analytics, and implementing sales automation tools.
Review contracts and purchase orders, verifying order pricing, credit, terms, and conditions and negotiate modifications when necessary.
Develop improved processes for internal purchase order management with company’s overseas business units, including finished product inventory management in European warehouse.
Reply to inquiries from customers or sales team in regards to order shipment status and deliveries, work with production planners and product managers to prioritize orders and commit to ship dates, and attend regular production planning and prioritization meetings.
Manage a team of sales administrators and coordinators responsible for order fulfillment, contract negotiation, export compliance, and shipping.
Create and execute processes and procedures to ensure Salesforce data integrity for improved sales and marketing analytics.
Maintain and update CRM price books and external price lists for multiple regions, with input from Product Management, and create systems for tracking price history.
Forecast bookings using Salesforce CRM, input from sales team members, and historical bookings data.

Position Requirements

Minimum Bachelor’s degree in Business Administration or other relevant field.
Understanding of basic finance concepts, such as revenue recognition, export compliance, incoterms.
Minimum 8 years’ experience in a Sales, Sales Support, or Operations Role.
Contract review and negotiation experience required.
Manufacturing experience a plus.
Experience working in an ISO 9001 experience required.
Demonstrated success in collaboration and teamwork across multiple functional teams.
Attention to detail and good time management skills.
Proficient in Microsoft Office products such as Excel, Word, and Outlook.
Experience with Microsoft Dynamics AX, Adobe Acrobat DC, or DocStar a plus.
Experience with Salesforce or other CRM a plus.
Excellent interpersonal and communication skills for working with customers and in-house.

Orion Talent

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