The opportunity

Work with internal & external stakeholders to evaluate deal economics, commercial terms, pricing & discounting, and non-standard structures - creating a win-win for the Customer, while optimizing for revenue, profitability, & compliance.

You thrive in fast paced environments and gain enjoyment from helping others win as #oneteam

Your impact

Cross-Functional Partnership: Partner with internal teams - Billing, Legal, & Security & the Sales Org to push a deal forward.
Prioritization: Prioritize Deal Requests & Complete Vendor Questionnaires.
Booking & Auditing: Book & Audit Contracts & Orders for completeness & accuracy.
Draft Legal Language: Able to build custom Terms & Conditions that are approved by Legal.
Process Improvement: Identify & implement process improvements across the entire Quote to Cash process.
Manage CPQ: Develop and manage discounting, legal, etc approvals and advise on non-standard deal structure (ramp deals, custom products, etc)
Provisioning: Provision new products / services to customers by working closely with Finance & Engineering teams.
Training: Lead Sales Enablement / training of new processes across the GTM team.

We're looking for someone who

Minimum 2-4 years of experience in relevant roles – Billing Analyst, Sales Operations Analyst, Revenue Operations Analyst, Deal Desk Analyst.
Salesforce.com experience required, with Salesforce, Zuora, or Apttus CPQ experience / certifications preferred.
Ability to juggle multiple projects, priorities, & deadlines.
Able to work independently / autonomously and anticipate future needs.
Ability to creatively advise on complex deal structures (ramp deals, multiyear)
Excellent organizational skills and attention to detail.
Ability to work independently to achieve goals established in a team environment.
Strong written and verbal communication and demonstrates mastery of documentation by building process & Rules of Engagement
Strong Excel / Google Sheets skills (Pivot Tables, VLookups, etc)
Bachelor’s degree or equivalent (Account, Finance, or Business Preferred).

About Otter.ai

We are in the business of shaping the future of work. Our mission is to make the future of communication more collaborative, accessible, and productive for all.

We are growing fast, last year we recorded a total of over 150 million meeting minutes, announced a $50 million Series B and we were included in Business Insider's 10 AI startups that raised the biggest Series A and B list. In addition, Adam Cheyer the cofounder of Siri, Larry Heck the cofounder of Cortana and Greg Holmes, the first head of sales at Zoom, joined us as advisors.

*Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are dedicated to inclusivity.

**Please note: Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Otter.ai

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