Job Title: Zuora CPQ Technical Lead

Experience: 8–10+ years

Industry: Telecom / Satcom

Job Summary

We are seeking an experienced Zuora CPQ Technical Lead to lead the design, development, and implementation of complex Quote-to-Cash (Q2C) solutions within Telecom/Satcom BSS/OSS environments.

The successful candidate will have strong hands-on experience with Zuora CPQ / Zuora Quotes, Product Catalog, pricing, subscription models and Zuora Billing, combined with strong Telecom/Satcom domain knowledge and experience integrating CPQ solutions with CRM, billing, OSS, ERP and provisioning platforms.

The role will also provide technical leadership to a team of developers/consultants and ensure scalable, high-performing CPQ solutions.

Key ResponsibilitiesZuora CPQ & Product Catalog

Lead the end-to-end design and implementation of Zuora CPQ / Zuora Quotes.
Design and manage complex product catalogs, rate plans, pricing models and bundles.
Configure recurring, usage-based and hybrid subscription offerings.
Implement discounting, promotions and pricing rules.
Configure subscription amendments, upgrades, downgrades and renewals.
Optimise the complete quote-to-order lifecycle.

Telecom / Satcom Domain

Translate Telecom/Satcom business requirements into scalable CPQ solutions.
Design bundled offerings including voice, data, satellite capacity and IoT services.
Implement tiered pricing, usage-based pricing and volume discounts.
Support enterprise and wholesale pricing models.
Configure contract-based pricing, long-term agreements and SLAs.
Align CPQ processes with prepaid and postpaid business models.

BSS/OSS Integration

Integrate Zuora CPQ with:
Salesforce / Amdocs / Siebel
Zuora Billing
OSS and provisioning systems
SAP / Oracle ERP
Design API-based and event-driven integrations.
Ensure seamless integration across the Quote → Order → Billing → Provisioning lifecycle.
Work with middleware platforms such as MuleSoft, Boomi and Informatica.

Customisation & Development

Extend CPQ functionality using Apex, Visualforce, Lightning and Zuora APIs.
Develop custom logic, validation rules, workflows and automation.
Support data modelling and transformation.
Troubleshoot and optimise CPQ solutions.

Technical Leadership

Lead a team of approximately 5–10 developers/consultants.
Define technical architecture and CPQ implementation best practices.
Conduct solution design and code reviews.
Collaborate with Product Owners, Solution Architects, Business Analysts and stakeholders.
Translate complex business requirements into scalable technical solutions.

Performance, Testing & Deployment

Optimise CPQ performance for high-volume quoting and complex configurations.
Lead SIT, UAT, regression testing and production deployments.
Ensure data consistency between CPQ, billing and downstream systems.
Support CI/CD and release management processes.

Required Skills & ExperienceMust-Have

Strong hands-on experience with Zuora CPQ / Zuora Quotes – Mandatory.
Strong experience in Zuora Product Catalog.
Experience with Zuora Billing integration.
Strong knowledge of:
Product catalog modelling
Product configuration
Pricing and discounting
Rate plans
Subscription lifecycle management
Amendments, renewals and cancellations
8–10+ years of Telecom/Satcom BSS/OSS experience.
Strong understanding of Telecom/Satcom product structures and bundling.
Experience with usage-based pricing and charging.
Experience with order management and provisioning.
Experience integrating CPQ with CRM, billing and OSS platforms.
Strong experience with REST/SOAP APIs.
Experience with middleware such as MuleSoft, Boomi or Informatica.
Programming experience with Apex, Java and/or JavaScript.
Previous experience leading technical teams.

Preferred

Salesforce CPQ experience.
Zuora CPQ / Zuora Billing certification.
Salesforce certifications such as Sales Cloud or CPQ Specialist.
AWS/Azure experience.
Microservices architecture experience.
Experience with CI/CD pipelines.

Key Competencies

Technical leadership
Zuora CPQ expertise
Product Catalog expertise
Telecom/Satcom BSS/OSS knowledge
Quote-to-Cash expertise
Solution architecture
API and system integration
Problem-solving and analytical skills
Stakeholder management
Business-to-technical translation
Delivery and ownership mindset

Ideal Candidate Profile

The ideal candidate should be a senior Zuora CPQ Technical Lead with strong hands-on Zuora CPQ/Quotes and Product Catalog experience, combined with 8–10+ years of Telecom/Satcom BSS/OSS experience.

They should have a strong understanding of subscription and usage-based business models, complex pricing and product configuration, and experience integrating Zuora with CRM, billing, OSS and ERP platforms.

The strongest candidates will have both deep Zuora CPQ expertise and proven Telecom/Satcom domain experience.

ATS Keywords

Zuora CPQ, Zuora Quotes, Zuora Billing, Zuora Product Catalog, Salesforce CPQ, Quote-to-Cash, Q2C, Telecom, Satcom, BSS, OSS, Product Catalog, Rate Plans, Subscription Billing, Usage-Based Billing, Pricing, Discounting, Salesforce, Amdocs, Siebel, MuleSoft, Boomi, Informatica, REST API, SOAP API, Apex, Java, JavaScript, Order Management, Provisioning, CRM, ERP, SAP, Oracle, Solution Architecture, Technical Lead.

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