Company Overview:

Pampered Chef is a leading direct selling company known for its innovative products and empowering independent sales force. With a commitment to quality and a passion for customer satisfaction, we strive to redefine the direct selling industry through strategic initiatives and operational excellence.

Position Overview:

Pampered Chef is seeking a passionate and results-oriented Senior Director, Sales Strategy and Operations to play a key role in driving our field organization and shaping our go-to-market strategy (GTM). This leader will be responsible for developing and executing long-term GTM goals, optimizing sales operations for efficiency, and leveraging data analytics to inform strategic decision-making across the organization. You will be a strategic partner to the Chief Commercial Officer (CCO) and lead key functions of our field organization while collaborating closely with marketing and other key support functions throughout the organization.

Responsibilities include but are not limited to:

Translate facts and data into actionable root cause identification/insight generation. Drives commensurate, focused execution to influence intended business results.
Oversees the execution of go-to-market commercial plan in conjunction with our Brand Strategy Team.
Develop and implement promotional strategy that propels sales and independent consultant recruiting results; delivers optimal ROI while respecting the integrity of the Pampered Chef Brand.
Create buy-in from cross departmental teams by connecting the dots between Pampered Chef’s commercial plan and execution.
Demonstrate the ability to influence field and marketing communication strategy while enabling subject matter experts to execute against a clear, aligned strategy.
Lead Events and Rewards initiatives across the organization.
Partner with key commercial and noncommercial teams to ensure that operating plans are in place to deliver key customer and sales objectives
Collaborate with Marketing and Supply Chain Team in the development of consumer plans, business proposals, and set forecasts to measure success
Establish best practices for Pampered Chef’s unique sales strategy and implement across all sales channels
Ensure keen focus of the GTM team – delivering plans that align resources to our largest opportunities and activations that drive material results.
Act as a trusted advisor to the CCO and senior leadership on GTM and sales strategy, providing insights and action plans that drive key results.

Measures of Success:

Forecast Accuracy
Topline Revenue
Increase in total number of selling consultants (recruiting and retention)
Operating income Competencies for Success:
Drive vision and purpose
Financial Acumen
Strategic Mindset
Consumer Empathy
Cross functional Accountability

Education and Experience:

Bachelor’s degree in business or related field
10+ years total sales experience, minimum 5 years' experience in a strategic leadership position leading a commercial sales organization.
5+ years' experience translating data into meaningful insights to influence sales strategy
Experience with driving sales and execution performance among a contract or multi-tier sales force is preferred

About Pampered Chef:

Established in 1980 by Doris Christopher, Pampered Chef is a global marketing enterprise and a proud Berkshire Hathaway company since 2002. We develop a multi-purpose, high-quality and unique kitchen product line that includes time-saving kitchen tools, cookware, cutlery, stoneware, and pantry products serving millions of customers around the world. We support a large network of independent consultants with their direct sales efforts in addition to our corporate ecommerce business. We celebrate the power that mealtimes have to become something more: a way to transform relationships, share stories, create traditions, and build happier and richer lives. But, with today’s expectations, we know finding the mealtime win can be difficult. We’re here to help bridge that gap between the ideal mealtime and the realities of today. We do this through our distinctive, high-quality kitchen tools, parties that show you how to make delicious, timesaving recipes, and the opportunity to join our supportive international community of more than 50,000 consultants. Pampered Chef is committed to providing a workplace where coworkers can do their best work, whether at home or in our Addison office location. This role will have the opportunity to work collaboratively, both in our Addison office and virtually, with leaders, and cross-functional partners to measure, test, learn, and improve our customers’ mealtime journey. Pampered Chef complies with the federal OSHA mandate pertaining to Covid-19 vaccinations, testing, and face coverings. As such, Pampered Chef requires you to provide your vaccination status as a condition of employment. If you have questions about this, please discuss with the Pampered Chef HR Recruiter.

Pampered Chef

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Senior Director, Sales Strategy & Operations