Join A Winning Team!

Paradigm Clinical Research continues to expand. This is a career-defining opportunity to join a winning team. Our mission is to enrich the lives of those we serve by offering opportunity to advance the human condition through participation in brilliantly executed clinical trials.

Paradigm is a long-standing, professionally managed clinical research site business. We operate wholly owned sites that provide our client sponsors with access to diverse and often under-represented patient populations and investigators. We are uniquely positioned to deliver superior value by continuously lowering barriers to study participation for patients and investigators.

As an employer of choice, Paradigm actively encourages and supports professional growth, provides a market-leading benefits package, and promotes a winning culture.

If you have a passion for accomplishing what others consider impossible, there is a place here for you.

We are looking for a business-minded, high-achieving professional with good hands-on experience in the management of new study opportunity activities including contracts management and negotiation (NDAs, CTAs and amendments), sales pipeline management and reporting (using Salesforce.com), orchestrating responses to feasibility questionnaires, study budget negotiations, and revenue forecasting. You must be well-versed in study protocols, protocol designs, schedules of events and in translating these into study budgets.

The Sales Operations Manager reports directly to the Head of Clinical Operations with a dotted line to the Head of Business Development. This can be a remote, home-based position for the right candidate.

Responsibilities & Essential Functions:

Review and interpret study protocols to build accurate study budgets and ensure all billable activities are properly captured.

Receive, coordinate, orchestrate and manage responses to all feasibility questionnaires, contracts, amendments, and budgets.

Serve as the primary point of contact for sponsors and CROs relative to feasibility questionnaires, contracts, amendments, and budgets.

Develop and negotiate favorable study budgets and contract terms.

Identify legal, financial, and operational risks.

Regularly update and maintain sales pipeline information to satisfy regular reporting forecasting needs.

Work independently to ensure all deadlines are met with exceptional professionalism, detail, and quality.

Lead and/or participate in client calls including with CROs, sponsors and partner vendors.

Lead and/or participate in study hand-off meetings with Clinical Operations, Site and Financial Accounting colleagues to include a review and understanding of SOWs, deliverables and all billable activities and identify potential or likely out of scope activities.

Collaborate closely with Clinical Operations and Financial Accounting colleagues including to ensure proper and consistent use of certain applications including CTMS and accounting systems.

Some travel required.

All other duties as assigned.

Competencies:

Expert ability to appropriately interpret clinical trial protocols and translate into clinical trial agreements and comprehensive study budgets.

Comprehensive knowledge of standard Microsoft applications, Salesforce.com, and industry tools including ClinicalConductor Site and RealTime.

Exceptional negotiation skills.

Strong understanding of the clinical trial process and participants. Strong knowledge of the clinical trial process including GCP, ICH guidelines and relevant FDA regulations and guidelines.

Good understanding of the principles of contract law.

Good understanding of business and financial principles.

Professional presence internally and externally, conveying credibility and confidence.

Exceptional oral and written communication skills.

Ability to lead productive meetings.

Exceptional organizational skills with strong attention to detail.

Ability to make informed decisions in a timely manner.

Ability to take initiative and get out in front of foreseeable challenges

Ability to manage cross-functionally and “manage-up” to ensure we deliver on our promises.

Strong organizational, presentation, documentation, and interpersonal skills as well as a willingness to work in a team-oriented environment.

Strong analytical and problem-solving skills.

Clear willingness to be flexible as the business requires.

Qualifications:

Minimum 3+ years of clinical research site related contract and budget management experience.

BS degree in life science or business. MBA preferred.

Experience in a clinical research operations role preferred.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Willingness to travel:

25% (Preferred)

Work Location: Remote

Paradigm Clinical Research

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