Patchworks is focused on making integration easy for eCommerce. We help more than 200 brands deliver amazing customer experiences and use data to make better commercial and operational decisions to turn online channels into engines of growth. With the huge explosive growth of eCommerce in the last few years, the opportunities to drive even more value to our customers through partnerships are endless.

We are looking for an experienced Chief Revenue Officer, responsible for building our Sales Operations and driving Patchworks revenue stream. This will include direct line management of our Sales, Marketing and Customer Success Teams.

What you’ll do:

Develop and implement the Commercial strategy for the business, including defining the go-to-market strategy, campaigns, sales methodology.
Own and lead key commercial strategic channel relationships and identify new important channel relationships.
Monitor the industry and team performance to analyse opportunities, providing competitive analysis, strategies, and tactics.
Collaborate with other teams and the Senior Leadership Team on messaging, pricing strategies, and business models to achieve revenue goals.
Develop and maintain an excellent understanding of Patchwork’s key customers/target audience to ensure that their needs are being met and that their business is retained.
Oversee market research and analysis and produce business plans/recommendations (including all associated costs and forecasted revenue for the business), to ensure that all business development opportunities are optimised
Representing the company externally e.g. at networking events, conferences and exhibitions to enhance and strengthen the company’s profile and optimise all business development opportunities.
Report to the board on progress of sales and marketing based on industry standard SaaS metrics.
Direct line management of our 3 key areas, Sale, Marketing and Customer Success.

What you’ll Need:

Proven ability to set ambitious targets and deliver at pace, you will be extremely comfortable with financial and performance measurement.
Extensive experience as a senior sales and marketing exec within a B2B SaaS software business, driving and demonstrating revenue growth.
Experience of leading marketing teams to drive upper funnel and partner led marketing.
Knowledge of sales methodologies such as BANT, MEDDPIC, challenger sales and experience of implementing these with sales teams.
Strong commercial acumen demonstrated through experience and an understanding of a B2B operating model. History of decision-making based on business metrics.
Situational experience of building the structures and processes that allow a commercial team to succeed.
Experience of managing and growing key strategic channel relationships and implementing effective account management programmes.
Ability to operate with flexibility in a fast-paced, constantly evolving and collaborative environment and work effectively cross-functionally with all levels of management, both internally and externally.
Ability to think strategically and develop, communicate, and implement a compelling vision and plan.
High levels of energy with the ability to set clear goals, devise plans, attend to appropriate details, meet deadlines, and inspire others to move in an established direction.
Strong deal execution capabilities and a skilled commercial negotiator - along with the ability to maximise business partnerships.
Proven experience leading, managing, and retaining teams of exceptional talent as well as creating a culture of innovation, accountability, and a commitment to achieving results.

What you’ll get in return:

A competitive salary at a leading eCommerce iPaaS company
The very latest Apple tech and everything you'll need to get going
A inclusive, supportive, "no questions are silly" working environment
Remote working with the option to work in any of our offices
25 days holiday for a healthy work-life balance
A pension scheme
Access to a wide range of perks and discounts on Perkbox
A range of health benefits and mental health coverage

Patchworks

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Chief Revenue Officer