What is Pathrise?

Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

Last year, we raised our Series A and there is even more exciting growth on the horizon. In 2022, we have already expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission

Our mission is to help people everywhere build their careers by being the world’s best career agency.

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role

Pathrise is looking for a Revenue Operations Manager. This role will report directly to the Head of Growth. The Revenue Operations Manager will play a crucial role in leading go-to-market operations in a sales and marketing environment with lots of autonomy and opportunity to manage the end-to-end revenue operations lifecycle for a rapidly growing mission driven start-up!

Responsibilities

- Own our CRM and GTM tools management including administration, change management, and troubleshooting of the tech stack, ensuring teams have the needed capabilities & can access accurate data.
- Build, automate, and own new and existing outbound sales operations, including email outbound and LinkedIn outbound ops.
- Unify and govern all go-to-market technologies (including Pardot, SFDC, GA, Hubspot, Heroku, Webflow, Segment, Outreach, and various other tools).
- Lead the development of customized lead capture forms and their associated downstream processes.
- Work across marketing, sales, and customer success to strengthen our infrastructure and internal processes in regard to reporting on funnel performance.
- Establish yourself as a cross-functional leader to identify, design and implement business processes that increase productivity and remove bottlenecks.

Required Qualifications

- 3-5 years of experience in Revenue Operations or Marketing/Sales Operations
- Experience with technical Salesforce administration
- Experience with marketing automation operations (preferably Pardot or Marketo)
- Knowledge of marketing, sales and customer success tech stacks, such as Segment, Outreach.io, Google Analytics, Gainsight, etc.
- Strong understanding of prospect database, funnel stage management, and lead scoring/routing/nurturing processes in an inbound/outbound focused environment.
- Well-developed communication skills, ability to explain complex problems, and to share and visualize findings with stakeholders.

Preferred Qualifications

- Certification in Salesforce administrator is a plus.
- Familiarity with Salesforce languages Apex and SOQL is highly preferred.

Benefits & Compensation

- ✈️ Fully remote with company sponsored trips to yearly company events (Lake Tahoe in 2021, we're headed to Denver this year!)
  - ️Medical, Dental & Vision benefits
- Twice-yearly Performance Bonuses
- Unlimited PTO and flexible working hours
- ❤️‍ Professional Development & Wellness Stipends
- ‍ WFH office stipend

Our culture

We are a tight-knit community that champions for our staff to bring their authentic true selves to work and aim to provide a fun and collaborative work environment for everyone. Although we are remote we have many virtual and company sponsored in-person events. We also value diversity - our Growth team includes many contributors from different backgrounds and exemplifies what Pathrise stands for externally as well as internally. Read more about how we aim to create a diverse and inclusive environment: What DE&I means to Pathrise ❤️

Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.

If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.

Pathrise

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Revenue Operations Manager