Meet Our Team:

Our team stands at the forefront of data analytics, leveraging cutting-edge technology including generative AI to create sophisticated data products. We are passionate about driving data driven decisions and scaling our business that leads to positive business outcomes. We’ve built relationships of being trusted business partners to our stakeholders and are constantly looking for ways to improve how we work and look at our business. The team is highly collaborative within Pega and a team first approach. We work with a high sense of excellence and urgency to deliver the best possible work product to drive results.

Picture Yourself at Pega:

You will be part of a highly innovative company changing how companies work and optimize their outcomes. In this role you will be part of a highly collaborative team that is well versed and skilled in their space. You will be an adaptive/flexible change agent driving data driven decisioning while seeing the benefits of your hard work turn into business outcomes. You'll work alongside high-performing team members who are passionate about pushing the boundaries of what's possible with data analytics and AI.

This is a hybrid role with in-office days in Waltham, Ma.

What You'll Do at Pega:

The Go-to-Market Analytics and Insights Analyst II will partner with other internal team members, as well as partners across the Go-to-Market function such as our Sales Operations, Client Success, and Corporate Strategy teams. This role will be a key business partner to these teams by building and providing data products to support actionable insights that help drive optimal business outcomes. As well as looking for opportunities to optimize and scale processes across the company.

Design, develop, and maintain innovative data products that deliver actionable insights and enhance stakeholder efficiency and decision-making capabilities.
Be a trusted business partner to other operational functions and senior executives to understand their challenges and develop sophisticated data-driven solutions.
Drive innovation in our analytical approaches by identifying opportunities for process improvement and introducing creative solutions.
Contribute to groundbreaking initiatives, including the development and implementation of GenAI-powered analytics tools.
Present compelling insights and recommendations to stakeholders, demonstrating clear business impact.
Ensure a high level of data quality for your data product(s).
Optimize and scale processes.

Who You Are:

The ideal candidate brings more than just technical skills – you're intellectually curious, driven to solve complex problems, and enthusiastic about growing in a fast-paced environment. You take ownership of your work, actively seek learning opportunities, and demonstrate the potential to quickly expand your impact across the organization. You thrive in collaborative settings and are energized by the opportunity to work with cutting-edge technology while delivering tangible business value.

Detail oriented with a focus on accuracy.
Passionate about data analysis and visualization.
Results driven with a high level of intellectual curiosity.
Analytical thinker who can take data and transform it into actionable insights.
Trusted business partner who can build strong relationships and make complex topics simple.

What You've Accomplished:

1+ years experience in an analytics role, preferably as a SAAS or related company.
Technical Skills: Data Management, Data Architecture, Data Warehousing, Data Visualization, BI Visualization tool experience (Power BI preferred), Advanced Microsoft Excel, and Microsoft Office Suite.
Additional Preferred Skills: Experience writing SQL and/or Python; experience with prompt engineering and Generative AI applications is a plus.
Brought new innovative ideas and approaches to looking at data and reports that led to groundbreaking new insights.
Taken complex data/information and make it simple, scalable, and actionable that led to measurable business impact.
Established strong stakeholder relationships and provided support to ensure success.
Have turned data into trusted information used to drive decisions and actions.
Identified process gaps or areas for optimization while also helping drive it from design to completion.

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Experience rapid professional growth through exposure to cutting-edge technology and complex business challenges
Opportunities to take ownership of significant projects that directly impact business outcomes
Contribute to shaping the future of our analytics capabilities
Flexible work options
Flexible PTO policy
Culture that celebrates innovation and continuous learning

#LI-DV1

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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