At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every employee that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

PennEngineering is seeking a motivated, excited, individual to be a part of PEM North America Sales Team. As the Sales Operations Manager at PennEngineering, you'll collaborate with teams that do truly amazing things.

The Sales Operations Manager leads support functions essential to the productivity, efficiency, and automation of sales operations. These accountabilities include business planning, reporting, data analytics, market research, sales quota setting and management, sales process optimization, sales program implementation, sales force incentive compensation design and administration, and business intelligence report management.

Join us as we build the future in Manufacturing and Engineering!

WHAT YOU WILL DO:

Develop, maintain, and optimize sales operations processes, such as order management, customer segmentation, pricing, quoting, and lead management.

Analyze sales data to identify trends and opportunities and create reports to track progress and performance. This includes data mining from SFDC and our business intelligence.

Utilize CRM to develop and maintain accurate customer and sales records as well as running monthly sales, commission, and POS reports.

Prepare and manage forecast process and quarterly business review material presented to the senior leadership team.

Manage sales database, point of sales from our channel partners to measure and improve forecast accuracy.

Collaborate with the sales team to understand their operational needs and help achieve their goals.

Develop strategies and tactics to maximize sales effectiveness and efficiency.

Create and manage sales documentation, including sales plans, SOPs, and job aids.

Manage and advise on the execution of campaigns and promotions to our channel partners.

Provide training and support to sales team on operations processes including training programs for power users of the demand management system.

Requirements:

WHAT WE ARE LOOKING FOR:

BA/BS in Marketing Research or Statistics is preferred.
5-7 yrs years of data mining/data analysis
Experience with Demand Management Systems and CRM (i.e., SalesForce)
Strong understanding of Supply Chain principles
Experience developing and facilitating training programs.
Strong analytical and communication skills
Excellent PC skills including MS Access, Excel, and PowerPoint

Penn Engineering

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Sales Operations Manager