WHO WE ARE

At Personify, we build strong connections with our clients so they can build strong connections with their communities. One of the most diversified and fastest-growing technology providers of integrated software solutions, we are innovative leaders in the industry and respond to the needs of our clients through products that include:

A2Z Events, a multi-event platform that enables clients to manage their events from start to finish, including floor plans, financials, managing contracts and sponsorships, and increasing engagement through mobile applications and a networking suite.
CommUnity, an online community platform for those with common interests to connect, learn and collaborate.
WildApricot, an all-in-one solution that automates and simplifies workflows enabling nonprofits and associations to manage their membership, streamline their processes, and make room for human connections.
MemberClicks, an easy-to-use member management cloud solution aimed at small to medium-sized nonprofit organizations and associations.
ThreeSixty, an enterprise management solution for associations, nonprofits, YMCAs and JCCs to engage, manage and grow their membership.
GTR Events, a powerful and easy-to-use events software with expert services for badge printing, online registration, lead retrieval and attendance tracking.
And more.

At Personify, we're in the relationship building business, powering conversations, donations, events, and foundations through analytics, tools, and robust backend management systems. With 300+ employees in our offices in Austin, Atlanta, and Toronto, and as part of remote teams across Canada and the US, we're the people designing the technology that reaches 30,000+ clients resulting in 3B+ interactions a year with our products. Joining us is a chance to take your skills and expertise and build solutions for the real world that strengthen the connection between clients, their mission, and their communities.

WHO WE NEED

We're looking for a Sales Operations Manager to join our team. As a Sales Operations Manager, you will primarily focus on partnering with Sales Leadership to help standardize internal sales processes, all sales reporting, our weekly forecast cadence, and our month-end close process designed to provide insights into the team's achievement of goals, month over month.

WHAT'S IN IT FOR YOU

Join our team as a Sales Operations Manager and make a significant impact on our sales performance and operational excellence. Together, we will drive growth, achieve targets, and exceed customer expectations.

HOW YOU'LL MAKE AN IMPACT

Partner with the functional leaders of our different Sales functions and become their point person for insights and resolution on all things reporting, systems, and processes.
Tighten up our weekly forecasting cadence to provide better insights back to our Sales team, across GTM Leadership, and to our partners in Finance
Scrutinize, revamp, and continuously maintain our sales processes in Salesforce to ensure our systems support robust reporting and workflows that help our Sales teams be more productive
Deeply understand AE productivity and forecasted productivity to proactively advise Sales Leadership on attrition risk and/ or risk of not achieving month and out-quarter goals
Own data quality for key Salesforce data points, establish processes and best practices to maintain and improve data integrity and leverage the latest data cleansing tools.
Comfortably handle large datasets, ensuring data accuracy and reliability while drawing meaningful conclusions for the organization.
Work with sales leadership to understand the necessary data characteristics to create a 360-degree view of our customers in Salesforce and then execute that vision.
Create and measure sales plays to improve sales performance and ROI.
Develop and maintain comprehensive documentation of sales processes, policies, and standard operating procedures.

WHAT YOU BRING

3+ years of experience in field operations roles and or similar experience in analytical/ strategy roles within a growing go-to-market organization
Adept analyst with a strong ability to bring together disparate data sources to drive meaningful analysis
Proficiency in CRM systems (e.g., Salesforce), and other systems like Salesloft, ZoomInfo.
Experience working with management and leadership teams to provide actionable insights
Self-motivated, creative, results-driven, solution-oriented, and driven to succeed
Build strong relationships with all department leaders and stakeholders by improving visibility, making strategic suggestions, and partnering on initiatives to drive results
Quantitative Skills; Proficiency in Microsoft Excel and experience using multiple data sources, enriching data to complete analyses

Job descriptions serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description.

Furthermore, Personify may have to revise, add to, or delete from your job duties per business needs. On occasion, we may need to revise job descriptions with or without advance notice to employees.

WHY JOIN US?

We are committed to creating a balanced, inclusive, and equitable workplace.

We recognize and appreciate the varied experiences, backgrounds, and knowledge our team can bring to our culture, operations, products, and relationships internally and externally.
We have an impactful recruitment diversity strategy to increase representation across the company at every level. And, we're working with our teams to create employee resource groups that further support our people in the safe spaces and ways they need to feel heard.

We're proud of our evolution. We promote – and live – a culture of not just listening but acting, making ourselves available and accessible.

We're a great place to work.

Guided by our values, inspired by our clients, and forging ahead with optimism and the commitment to service of a new President and CEO, Scott Collison, at the helm (https://www.linkedin.com/in/scottcollison/), Personify is driven by our purpose. We empower our clients, from small nonprofits to large enterprise organizations, to build strong connections with their communities, ultimately enabling them to achieve their missions. And, our leadership team brings profound expertise and a deep commitment to taking Personify to the next level.

With generous paid-time-off, flexibility, and the option to be fully remote, we prioritize the well-being of our teams. Choosing where to power up their laptops empowers our employees to connect with each other and our clients from anywhere while meeting their life demands and without sacrificing their performance. In fact, we know it makes them do better, feel better, and enjoy being part of our company.

Recognized by Built In Austin in its Best Places to Work Awards for three years in a row in 2019 (https://personifycorp.com/blog/personify-named-as-a-2019-best-place-to-work/), 2020 (https://personifycorp.com/blog/personify-named-as-a-2020-best-place-to-work-in-austin/), and 2021 (https://personifycorp.com/blog/personify-named-as-a-best-place-to-work-in-austin/), we spend our days creating a virtual place and physical space where people are comfortable being themselves, feel supported and heard, enjoy each other's company, and have an opportunity to shine.

Apply now.

Personify is a company made up of people who like to work with brilliant teams passionate about delivering exceptional solutions to our clients. We're a place to make an impact, see the difference, and accelerate your career doing something you love.

We know not everyone gains their education and skills the traditional way, so if you feel you have 70% of the qualifications you are looking for and you are ready to make a difference, submit your application. Of course, we can't promise it will be a fit, but we do promise to consider the full scope of who you are and what you bring.

Personify is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics. Employment offers are contingent on the candidate successfully completing a background investigation in compliance with federal, state, and local laws.

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