About This Role

The RevOps Program Manager will help define and implement the systems, data, and process for PetDesk and our operating partners. Reporting to the Director of Revenue Operations, we are seeking an entrepreneurial, analytical, and driven team player to architect and lead new integration projects as our tech stacks, teams, and companies grow. You will be integral in developing, implementing, training, and governing the processes, data standardization, and automations needed to help the GTM engine run.

The RevOps Program Manager will collaborate with stakeholders across various product groups, work on highly complex problems, gain insight into the strategic and operational issues, and formulate solutions that align to PetDesk's and our operating partners' strategies. A successful candidate should be a natural 'systems-thinker' and collaborator who isn't afraid to jump in and wrangle new tools and data sets. You will help guide cross-functional teams through key decisions around data improvements, automations, standardization, and other complex enterprise architecture decisions.

Petvisor is the holding company that sits on top of several subsidiaries, including PetDesk. This is an exciting employment opportunity to work at the Petvisor level, with responsibilities spanning across the entire portfolio of companies.

Duties & Responsibilities

Lead the GTM integration projects for all new operating partners including: platform migrations, process improvements, data standardization, and executive reporting
Manage program status reports, project plans and overall stakeholder communication
Identify areas of improvement across GTM teams, craft solutions with cross-functional stakeholders, gain buy-in, and execute on comprehensive initiatives
Ensure key metrics, tracking, and reporting/measurement requirements are visible, reliable, and consistent across PetDesk and Operating Partner brands
Source strategic opportunities and make recommendations for new initiatives based on critical thinking and creativity to drive the business forward
Document, design, and conduct system and process training as needed

About You

5+ years of overall experience with 3+ years of relevant B2B SaaS revenue experience
Demonstrable capabilities in analyzing, creating, and documenting business processes, procedures, and/or policies
3+ years experience as a Salesforce and/or Hubspot "power user"
Understanding of email marketing best practices, sales processes, sales development tools and the following technologies preferred: Hubspot, Totango, Revenue.io, Gong, Zuora, Chargebee, Jira, Zendesk, Google apps, Microsoft Office suite, broad knowledge of databases, APIs, and intermediate SQL skills a bonus
Impressive organizational skills with strong attention-to-detail and service-leader mindset
Ability to thrive in a fast-paced, dynamic environment that requires quick adjustments and re-calibration of priorities pending business needs

Benefits & Perks

PetDesk is a Remote First organization, ensuring our culture, infrastructure, and ecosystem supports team member's participation in critical decisions and information sharing, regardless of location. Benefits and perks include:

Medical coverage for employees and dependents
Health & Dependent Care Flexible Spending Accounts (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Flexible Time Off & 15 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual PetDesk Scholarship Stipend for L&D
Veterinary Medicine Diversity & Inclusion Certificate Program

About Us

PetDesk, an industry leader in Veterinary client communication software, has helped over 3,200 veterinary practices streamline business with simple software solutions that help pet parents stay current and pet care providers stay connected. CLICK HERE to learn more about the company and why over 4 million users trust our app!

Our recruiting process is rooted in "Who: The A Method of Hiring" and consists of an average 2-week hiring timeline.

As a culture, we value curiosity, vulnerability, joy, and fulfillment - which drive us in our mission to engage pet parents in their pet's health through a deeper relationship with their pet care providers - ultimately delivering on our vision to extend and improve the lives of pets, pet care providers, and the people working here at PetDesk. We are an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment among our gender-balanced workforce. The more inclusive we are, the better our work will be.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California

Depending on your location, the California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you are agreeing to our use and processing of your data as required.

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