Duties And Responsibilities

Coaches, mentors and develops the sales team
Set and manage individual and team sales goals
Implements policies and procedures designed to exceed customer expectations
Coordinates activities with Sales, Operations and Production Department
Conducts or participates in annual performance reviews for sales team members
Manages resolution of customer related issues efficiently and effectively
Assist in the recruiting, hiring, training and coaching of new factory representatives
Keep informed of competitor activity including manufacturers utilized and pricing related information
Creatively utilize sales contests to build morale and motivate the sales team.
Work with Inside Sales Manager to ensure the showroom is covered at all times and that walk-in customers are being handled timely and efficiently
Communicate effectively with senior management to ensure that sales goals and sales performance are aligned with company directives
Ensure high levels of customer satisfaction

Specific Requirements

Perform Sales Meetings on a consistent basis

Monday 930-11am

Review weekly, monthly and yearly individual and team sales performance

Provide training on relevant sales topics

Utilize outside vendors to augment sales training

Synchrony Bank, GreenSky, Destination Motivation, BHI, etc.

Wednesday 9-10am – Virtual Sales Coaching meeting

Friday 9-920am – Virtual meeting

Motivate the team to finish the week strong

Review housekeeping items as deemed necessary

Assist in Managing the Area Sales Team with Market Presidents

Perform ride-alongs as deemed necessary

Review paperwork to ensure accuracy and timeliness

Help close deals by working directly with factory representatives

Utilize MOD Reports on a consistent basis to review sales performance

Ensure that all “No Sale” leads are addressed efficiently and effectively

Perform other duties as deemed necessary

Reporting Structure:

Reports directly to Corporate General Sales Manager and partners with Market Presidents.

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Area Sales Manager