Pipeline Packaging, an employee-owned company, is a leading industrial rigid packaging distributor in the United States seeking an enthusiastic, responsible and customer oriented individual that has a positive attitude and shares the values of our company culture which is built around teamwork, family, honest communication and producing desirable results for our Hudson, OH facility.

Job Overview

The Sales Operations Analyst plays a critical role in supporting the sales organization by providing data-driven insights, process improvements, and operational support. This role ensures the sales team has the tools, reporting, and strategies required to drive revenue growth, improve productivity, and deliver exceptional customer experience. The role works closely with marketing, finance, and operations teams to ensure strategic alignment and seamless execution.

Responsibilities and Duties

Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement
Develop and maintain dashboards, forecasts, and performance reports to support sales leadership and account managers
Monitor KPIs, pipeline health, and quota attainment to provide actionable insights
Support CRM administration including data accuracy, reporting integrity, and workflow efficiency
Recommend and implement process improvements to optimize sales effectiveness
Evaluate and support adoption of sales tools, technology, and automation solutions
Assist with sales forecasting, territory alignment, and quota setting
Partner with finance and sales leadership to track performance against goals
Support onboarding, training and development of sales team members through data-driven insights
Ensure consistency of sales messaging, documentation, and process standards

Qualifications

Bachelor’s degree (BA/BS) in Business, Finance, Data Analytics, or a related field
2-5 years of experience in sales operation, business analytics or a related role
Strong analytical skills with proficiency in Microsoft Excel
Experience with BI tools (e.g., Tableau, Power BI) and CRM (e.g., Salesforce) preferred
Excellent communication skills with the ability to present findings to senior leadership
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment

INDUSTRY LEADING BENEFIT PROGRAM THAT INCLUDES LOW EMPLOYEE PREMIUMS FOR MEDICAL INSURANCE, UNMATCHED RETIREMENT PROGRAMS AS AN EMPLOYEE OWNER, DENTAL, VISION, LIFE AND DISABILITY INSURANCES. NEW EMPLOYEES ARE ELIGIBLE FOR 15 DAYS OF PAID VACATION PER CALENDAR YEAR AND 11 PAID COMPANY HOLIDAYS.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

BI Tools (e.g. Tableau, Power BI): 1 year (Preferred)
CRM (e.g. Salesforce): 1 year (Preferred)
sales operations or business analytics: 2 years (Required)

Ability to Commute:

Hudson, OH 44236 (Preferred)

Work Location: In person

Pipeline Packaging

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Sales Operations Analyst