Introduction

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Position Summary

The Deal Desk role at Pivotree reports to the Director of Sales Operations and is an integral part of the sales process & customer buying journey. This role owns the contracting process working closely with Sales & Legal to input new legal documents, review specific terms, advance documents through to approval & signature. The Deal Desk Manager acts as a trusted advisor to the sales team, working as the primary point of contact amongst various departments throughout the customer buying journey.

The deal desk analyst works closely with all departments on their respective responsibilities throughout the sales process to contribute to team alignment. This includes ensuring MSAs & SOWs are correctly constructed using approved templates, flagging redlines, ensuring required input is collected and carry out the contracting process promptly to avoid bottlenecks in winning deals. Process improvement, active collaboration with key stakeholders, operational support, and strategic deal execution are at the heart of this role.

Roles & Responsibilities

Work with Legal & Sales to help manage contracts by advancing documents through the sales process to completion
Ensure that all legal templates are updated to reflect current requirements of the organization based on feedback from Legal, Finance & Operations
Own the documents through Docusign platform
Confirm that all required contracts have gone through Deal Approval process in Salesforce
Review documents & flag specific business and legal terms that require approval
Ensure NDAs, MSAs & SOWs are all stored appropriately
Review & data pull of existing contracts to assist in account-level analysis

Key Skills & Competencies

Legal experience (ie. corporate clerk or paralegal etc.) would be considered an asset but is not essential.
Experience working with internal and external legal counsel on commercial contracts
A business understanding of commercial legal documents (NDAs, MSAs, SOWs, SLAs etc.)
High level of attention to detail (data, grammar)
Ability to perform under pressure (ie. Quarter end) while balancing competing priorities from multiple stakeholders.
Ability to work EST or PST hours
Post-secondary education in a related discipline (Law, Business, Finance) would be considered an asset

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