PLS 3rd Learning is an education technology company that provides innovative solutions that help educational institutions streamline their operations and achieve their goals. Our platforms are trusted by thousands of users, and we are committed to delivering exceptional value and service to our partners.

We are seeking a motivated and detail-oriented Revenue Operations (RevOps) Specialist to join our dynamic team. In this role, you will support our RevOps team in streamlining our sales processes, leveraging Salesforce to enhance customer relationship management, and help improve operational efficiency. This is an excellent opportunity for a recent graduate or someone early in their career to gain hands-on experience in revenue operations at a fast-growing SaaS company.

Key Responsibilities

Data Management:

Maintain and update CRM system with accuracy and completeness while preserving the integrity of our data and processes
Create, track, and process renewals, customer data changes, and order documentation

Support:

Provide administrative support to the sales team, including managing sales documentation and customer data changes
Read and listen carefully to understand requests for action from internal and external customers; react positively and respond promptly while fully resolving requests

Process Improvement:

Support the implementation and optimization of sales processes and workflows
Assist in the documentation and training of new processes and tools

Technology and Tools:

Support integration and management of sales and marketing tools
Assist in troubleshooting and resolving technical issues related to RevOps systems

Cross-Functional Collaboration:

Work closely with various teams to ensure alignment and collaboration across departments
Participate in regular team meetings and contribute to strategic discussions

Qualifications

Education:

Bachelor’s degree in Business, Finance, or a related field

Experience:

0-2 years of experience in sales or revenue operations, business analysis, or a related role such as administrative or sales assistant
Proficiency in MS Office suite (Outlook, Excel, Word, SharePoint)
Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus

Skills:

A strong attention to detail and accuracy in data entry and documentation
An analytical mindset with the ability to interpret data and generate insights
A high-level work ethic while remaining organized, flexible, and adaptable
The ability to multi-task, prioritize, and accept new projects, responsibilities, and duties as they arise, working independently as well as part of a team
Excellent communication skills, both written and verbal
Pride in professional growth, seeking out and capitalizing on opportunities to learn
Effective time management skills, self-motivated, and produces quality work that meets deadlines
Strong customer service orientation, organizational skills, and interpersonal skills

PLS 3rd Learning is an equal opportunity employer and uses E-Verify to confirm the identity and employment eligibility of all new hires.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid parental leave
Paid time off
Parental leave
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Bachelor's (Required)

Experience:

CRM software: 1 year (Required)
Microsoft Office: 1 year (Required)

Ability to Commute:

Buffalo, NY 14202 (Required)

Work Location: Hybrid remote in Buffalo, NY 14202

PLS 3rd Learning

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Revenue Operations Specialist