Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Sales Operations Analyst

Location: India

Workplace Type: Remote

The individual hired for this role will initially be an employee of TechMatrix, the employer of record providing staffing solutions to Porch Group. While we are currently targeting for the individual hired in this role to become an employee of Porch Group (or its affiliate) in 2024, Porch Group makes no assurances or guarantees that this will occur in 2024 or at all as the transfer of employment is subject to a number of known and unknown factors, many of which are outside of the control of Porch Group. Porch Group expressly disclaims any obligation to make the individual hired for this role an employee of Porch Group (or its affiliate).

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Sales Operations Specialist. This remote role is essential for optimizing our sales processes and enhancing overall efficiency. The Sales Operations Analyst will be responsible for Sales Analytics, daily reporting, Agent segmentation, Sales Establishment/licensing reporting, sales forecasting, Establishment/licensing reporting, commission analysis, and other analytics and budgeting activities. This position reports to the Finance department but will work closely with the Sales team to provide crucial support in driving sales performance and operational excellence.

This role requires strong business acumen, keen attention to detail, the ability to work in a fast-paced environment, and excellent project management, Excel and data mining skills. The successful candidate will be comfortable with ambiguity, communicating with multiple business partners, deep-dive analytics, and an effective communicator.

We are looking for someone who loves partnering with others, as well as forecasting and providing analysis to drive decision making.

What You Will Do as a Sales Operations Analyst

Develop and maintain accurate sales forecasts to support strategic planning and decision-making.
Analyze historical sales data to identify trends and provide actionable insights for future sales strategies.
Prepare and distribute daily, weekly, and monthly sales reports to monitor performance against targets.
Ensure the accuracy and timeliness of all sales-related reports and dashboards.
Perform various ad-hoc analyses to support sales strategies and initiatives.
Utilize data-driven insights to recommend improvements in sales processes and operational efficiency.
Conduct detailed analysis of sales commissions to ensure accurate calculation and payment.
Work closely with the finance and sales teams to resolve any discrepancies and improve commission structures.
Tiering and segmentation work around future appointment and pay for performance incentive modeling
Identify and implement process improvements to streamline sales operations.
Develop and maintain standard operating procedures for sales processes.
Assist in the preparation and monitoring of sales budgets.
Track actual performance against budgeted targets and report variances.
Work closely with the Sales team to understand their needs and provide necessary analytical support.
Collaborate with other departments, such as Marketing, Customer Service, and IT, to ensure alignment of sales operations with company goals.

What You Will Bring as a Sales Operations Analyst

Bachelor's degree in Finance, Economics, Business, or a related field.
4+ years' experience in sales operations, financial analysis, or a related role.
Strong analytical and problem-solving skills with a keen eye for detail.
Proficiency in Microsoft Excel and other data analysis tools.
Experience with sales forecasting, budgeting, and commission analysis.
Excellent communication and interpersonal skills.
Ability to work independently in a remote setting and manage multiple priorities.
Familiarity with homeowners' insurance or the broader insurance industry is a plus.
Proven experience working with US based business teams
Excellent written and communication skills, both English and Hindi
Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

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What's next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

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