Come make a real difference

Working at Portage CyberTech means sharing your everyday life with open-minded professionals who thrive on innovation. Everyone's ideas move us forward and help us better design technology that serves people.

About Portage CyberTech

Portage CyberTech powers trusted digital transactions between individuals, businesses, and government organizations. Driven by some of the most ambitious digital projects and our desire to raise the visibility of our clients at home and abroad, our committed team of experts in all things digital – identity, access management, trusted services, and communications, have created the solutions designed to reach your customers.

18 nationalities strengthen Portage CyberTech - 5 united companies create our strength - 100% growth in 3 years – more than 100 employees

Position Overview: Job Purpose

Sales Operations supports the Sales, Production and Customer Success teams throughout the sales process - from Discovery to Signed contract handovers. As part of their role, Sales Operations help develop a dynamic and productive team culture by fostering engagement, building trust, and encouraging collaboration.

Sales Operations should be adept at analytical thinking, taking the time to understand the team’s needs, business goals and project constraints. Sales Operations must be capable of interpreting sales data and analyzing results using statistical techniques and contextual information. These data-driven insights serve to steer the project and team toward success.

Definition of a Successful Sales Operations candidate:

Ensuring team conformance to governance, policies, and processes.
Assisting the team in identifying opportunities, preparing sales responses, and ensuring timelines are met.
Communicating with prospects and maintaining accurate and up-to-date data within the CRM.
Conducting data analysis to identify areas of improvement and optimize the team’s performance.
Facilitating team meetings to improve team communication.
Assisting team members in meeting their performance goals and individual success criteria.
Removing roadblocks or impediments and facilitating collaboration between team members.
Identifying and documenting risks, unknowns, and challenges.
Facilitating transparent communication between the sales, prospect, and production teams.
Supporting the Vice President, Sales with analysis and reports on sales performance
Building an engaging, supportive, and safe team culture.

Key Responsibilities:

Identifying and recording new opportunities daily.
Reviewing and filtering opportunities for misalignment
Identifying Opportunities to move forward with qualification
Drafting sales pipeline reports and forecasts.
Facilitate transparent communication between the sales team and prospects.
Maintaining & Updating the Sales Planning documents.
Conducting the Weekly Sales Planning Meeting.
Supporting the Sales & Customer Success teams, ensuring all required documents and deadlines are adhered to.
Conducting Discovery Calls for inbound sales opportunities.
Maintaining the Pipeline.
Inputting all new opportunities
Keeping data up to date and moving opportunities between stages
Updating pricing and contracts accordingly
Updating the Sales channels on any decisions made on opportunities, notifying the team of debriefs once completed
Conducting Debrief calls & uploading findings to the shared folder.
Scheduling and Facilitating Prep Meetings, Dry Runs & Presentations (Calendar invites have been sent to all presentation participants internally (sales, production, and partners)
Confirm with the procurement officer the presentation date, time, and video conference details.
Scheduling Sales Handoff Meetings, helping to prepare presentations and ensuring all documentation is in the appropriate formats
Contribute to the ongoing improvement of the sales process
Produce Month-end; Quarter-end; 1H/2H and Fiscal Year sales performance for Vice President, Sales

Required:

Post-secondary education, such as an undergrad degree or equivalent.
Project management or team leadership experience.
Strong communication skills, including a love for meeting facilitation, an eye for detail, and an appreciation for well-written documentation.
Drive, adaptability, and an innate sense of urgency; the flexibility to adjust to changes while working in a fast-paced environment.
The willingness to learn
Excellent analytical, problem-solving, and troubleshooting skills.
A baseline understanding of sales management methodology.

Desirable:

BA/BS/BCom preferred.
Certified Associate in Project Management (CAPM) certification would be considered an asset.
Experience juggling multiple projects; the ability to prioritize and resource according to changing circumstances.
Experience leading sales teams.
Experience working on large-scale projects with enterprise customers.
In-depth knowledge of information technologies
Experience using popular CRM tools, such as Salesforce or HubSpot.
Experience related to other aspects of sales (e.g., marketing, content strategy, etc.)

Hybrid-remote job based in Ontario or Québec

Competitive salary and great work-life balance

Portage CyberTech

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