We are seeking a dynamic and experienced Sales Operations Manager to join our fast-growing medical device company. As the Sales Operations Manager, you will play a pivotal role in driving operational excellence within our sales team. You will lead efforts to optimize sales processes, manage sales data and analytics, and collaborate closely with cross-functional teams to ensure the success of our sales initiatives. Your strategic mindset, strong analytical skills, and leadership abilities will be essential to achieve our sales goals and maintain high levels of customer satisfaction.

Responsibilities

Sales Process Optimization: Evaluate and enhance the end-to-end sales process to maximize efficiency and effectiveness. Identify areas for improvement and implement solutions to streamline workflows, reduce bottlenecks, and enhance the customer experience
Sales Data Management: Oversee the collection, analysis, and reporting of sales data and key performance indicators (KPIs). Use data insights to identify trends, opportunities, and potential areas of concern, and provide actionable recommendations to senior management
Sales Forecasting and Planning: Collaborate with the sales team to develop accurate sales forecasts and plans. Monitor performance against forecasts, identify discrepancies, and work collaboratively with Finance and Production teams to ensure alignment between sales targets and production capacity
Cross-Functional Collaboration: Foster strong relationships with cross-functional teams, including Marketing, Finance, Production, and Customer Service. Collaborate to ensure alignment on strategies, goals, and initiatives that support overall company objectives
Sales Tools and Technology: Identify, implement, and manage sales tools, CRM systems, and technologies that enhance the productivity and efficiency of the sales team. Provide training and support to ensure optimal utilization of these tools
Performance Metrics: Develop and monitor key performance metrics for the sales team, such as conversion rates, win/loss ratios, and sales cycle duration. Regularly communicate performance updates and trends to senior management
Team Leadership:Lead, mentor, and develop a team of sales operations professionals. Provide guidance, feedback, and coaching to ensure team members' professional growth and the achievement of departmental goals
Process Documentation: Create and maintain detailed documentation of sales processes, policies, and procedures. Ensure that the sales team has access to up-to-date and standardized resources to facilitate their work
Continuous Improvement: Stay current with industry trends, best practices, and emerging technologies related to sales operations. Proactively identify opportunities for continuous improvement and implement innovative solutions

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred)
Proven experience (3+) in sales operations or a related role within the medical device or healthcare industry
Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
Proficiency in using CRM software (e.g., Salesforce), data analytics tools (e.g., Tableau), and Microsoft Office suite
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Demonstrated leadership and team management experience
Strategic thinker with a proactive approach to problem-solving
Attention to detail, organizational skills, and ability to manage multiple projects simultaneously
Knowledge of medical device regulations, compliance, and industry standards is a plus

If you are a motivated, results-oriented professional with a passion for optimizing sales processes within the medical device sector, we encourage you to apply. Join our team and contribute to our mission of providing cutting-edge medical solutions that improve patient outcomes and healthcare efficiency.

About Promaxo:

Promaxo is a rapidly growing medical imaging, robotics, and artificial intelligence technology company focused on improving patient care in conjunction with our clinical customers. Our mission is to enhance the quality of care and impact patient’s lives through customer centric technological solutions that will redefine the standard of care in several key markets.

Promaxo was founded in 2016 by a team of entrepreneurs and healthcare innovators to develop a minimally invasive and patient-centric platform incorporating outpatient-based MRI and interventional robotic technologies. Based in Oakland, California, and backed by over 230 patents, the Company’s mission is to improve lives through state-of-the-art medical imaging, robotics, and AI capabilities. With an FDA cleared compact and adaptable MRI platform, Promaxo is redefining the standard of care by improving the quality and speed of patient diagnosis and interventions. With prostate cancer management as its beachhead market. The Company is also expanding into international markets with EU as the next geography with a subsidiary based in Brussels, Belgium.

By bringing MRI technology to in-office and the outpatient surgery center market, Promaxo has the potential to reach and serve every patient who needs care. Our goal is to help physicians manage the entire patient care continuum, from screening to diagnosis and treatment.

To achieve our organizational growth objectives we are looking for individuals to join our growing team in a workplace that values diversity in thought, where employees’ and the company’s goals are inseparable.

Promaxo

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