About Us
PubNub powers apps that bring people together in real-time for remote work, play, learning, and health. Thousands of companies use PubNub's developer platform and APIs as the foundation for their online chat, virtual events, geolocation, remote control, and real-time updates on a massive global scale. Since 2010, PubNub has invested in the tools and global infrastructure required to serve customers like Adobe, DocuSign, Peloton, and RingCentral, delivering SOC 2 Type 2 security and reliability while meeting regulatory needs like HIPAA and GDPR. In addition, PubNub has raised over $130M from notable investors like Raine Group, Sapphire, Scale, Relay, Cisco, Bosch, Ericsson, and HPE.

PubNub is proud to be an EEO employer.

About The Job
As a Sales Operations Analyst, you will work cross-functionally with the Sales, Marketing, Finance, and Business Operations teams to accelerate revenue growth and teamwide productivity. You will be the expert in how PubNub operates, leverages, and reports on the Salesforce platform and other sales tools to eliminate inefficiency and champion productivity across the sales team and wider company. The ideal candidate is a motivated, self-starter who is data-oriented, passionate about systems, and comfortable working in a fast-paced environment.

Responsibilities

Provide comprehensive sales operational support, including but not limited to territory management, headcount and capacity management, account and opportunity management, and Salesforce rules of engagement decisions.
Maintain a high level of sales data integrity and upkeep, managing Salesforce records with multiple data sources and implementing processes to cleanse records and provide high-value data for the sales team
Develop and maintain sales Key Performance Indicators (KPIs) and support the rhythm of the business through weekly, monthly and quarterly reporting
Work with large data sets, along with the sales tools and systems, to build actionable reports and insights to drive pipeline
Assist in the upkeep and maintenance of sales reporting, dashboards, and analytics.
Operate as a nexus point between departments, collaborating and fostering relationships cross-organizationally. Working with sales/marketing/product/data ops/finance/legal teams to execute requirements and implement integrations.
Design, develop & deliver robust and scalable reporting around pipeline health, deal management, attainment, etc. The goal is to promote visibility
Work with the Sales System Ops team to help design new and improve current workflows/automation for Sales.
Partner with senior Ops members to manage territories and provide enablement to the sales team
Administrating sales toolsets, and training new sales reps in their function and application
Partner and execute with the revenue operations manager on special projects and requests from sales and marketing teams

About You
Minimum Qualifications

Bachelor's Degree
6+ years experience as Salesforce administrator, sales operations, or similar sales analytics role

Additional Skills Needed:

Experience working cross-departmentally within an organization
Excellent communication, organization, and time management skills.
Motivated, self-starter with the ability to multitask, hit deadlines, and prioritize projects in a fast-paced, startup environment.
Experience with receiving, analyzing, and interpreting results from large data sets
Proficiency with Excel, Dataloader.io, and other data tools with high degree of confidence handling and analyzing large data sets

Why PubNub
Remote First Company
Competitive salary based on geographical location & experience
Range: $125K - $145K
Stock Options
401K Match

️Medical, Dental, Vision, Life & Disability Benefits

️Open Paid Time Off + 10 Paid Holidays
❣️Paid Maternity Leave, 12 weeks
Monthly Internet & Cell Phone Stipend
PubNub Perks!

A message to applicants applying to work in the U.S. Factors affecting starting pay within this range may include geography, market, skills, education, training, experience, and other qualifications. The full salary range is also based on the successful candidate's U.S. hiring location. The recruiter can share more information about the role in your location during the hiring process.

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Senior Sales Operations Analyst