We are seeking a detail-oriented and analytical Business Systems Analyst (BSA) to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, developers, and project managers to analyze business processes, gather requirements, and support system implementation and optimization.

Key Responsibilities

Gather, analyze, and document business and system requirements from stakeholders
Translate business needs into functional and technical specifications
Work with IT teams to design, test, and implement system solutions
Analyze existing business processes and recommend improvements
Support system integrations, data flows, and reporting requirements
Participate in UAT (User Acceptance Testing) and ensure successful deployment
Create documentation including BRDs, FRDs, workflows, and user guides
Collaborate with cross-functional teams to ensure alignment with business goals
Troubleshoot system issues and provide ongoing support

Required Qualifications

Bachelor’s degree in Information Systems, Business, Computer Science, or related field
5-6 years of experience as a Business Analyst, Systems Analyst, or similar role
Strong understanding of business processes and system architecture
Experience with requirement gathering and documentation (BRD/FRD)
Proficiency in tools like Excel, SQL, Visio, or similar
Excellent analytical, problem-solving, and communication skills

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Business Systems Analyst