Overview/Summary

The Revenue Operations Lead will serve as a strategic partner to the Chief Revenue Officer, playing a pivotal role in optimising and scaling our sales and marketing operations. This is a newly created position offering the opportunity to establish foundational processes and drive meaningful impact across the revenue organisation. The successful candidate will balance strategic thinking with operational excellence, serving as a trusted advisor to leadership while ensuring flawless execution of revenue initiatives.

Job Responsibilities

Strategic Partnership: Work closely with the Chief Revenue Officer to develop and execute revenue growth strategies while providing data-driven insights and recommendations to senior leadership.
Operational Excellence: Lead and optimise sales, marketing, and revenue operations by establishing scalable processes, reporting frameworks, and best practices that enhance efficiency and productivity.
Business Cadence Management: Oversee core business rhythms such as sales forecasting, pipeline reviews, and quarterly business reviews to ensure alignment and accountability across teams.
Analytics & Performance: Develop dashboards and performance metrics that provide actionable insights, identify improvement opportunities, and support strategic decision-making.
Cross-Functional Collaboration: Partner effectively with finance, product, operations, and technology teams to deliver integrated revenue solutions and drive business outcomes.
Stakeholder Engagement: Build trusted relationships across all levels of the organisation and foster a culture of collaboration, transparency, and data-driven decision-making.

Job Requirements

5+ years' experience in revenue or sales operations, ideally within a vertical SaaS business.
Proven ability to scale operations and establish effective business processes.
Strong background in analytics, BI, and strategic planning.
Proficient in CRM systems (HubSpot preferred) and marketing automation tools.
Advanced in Excel and BI platforms for data-driven insights.
Skilled in territory analysis and measurement.
Experience supporting forecasting, pipeline, and performance management.
Excellent communicator with strong stakeholder management and influencing skills.
Detail-oriented, organised, and collaborative team player.
Strategic, analytical, and adaptable, with a proactive, results-focused mindset.
Experience in Trust and Company Services, PE-backed firms, and MBA qualification is an advantage.

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Revenue Operations Lead