Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.

Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.

Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.

Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.

About The Role

Quo is hiring a Sr. Revenue Operations Manager to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running.

This is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. You'll report to the Director of Revenue Operations and partner directly with Sales, CS, and Partnerships leadership.

Some Of The Things You’ll Do

Revenue data and reporting

Own the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting
Support reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health
Be an analytical partner to revenue leadership: funnel conversion, NRR, and activation

Systems and tooling

Support day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. As well as how these tools connect to Snowflake and Census
Maintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe
Maintain integrations across tools and recommend the system of record where tools overlap
Document system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head

GTM operations

Design and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal
Partner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work
Help support the quota-setting and capacity modeling process with Finance and revenue leadership

About You

3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company
Deep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists
Proficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them
You've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild
Comfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org
Strong communicator: you translate systems and data into plain language for a rep or an exec

Nice To Have

Experience at a PLG or product-led company where the CRM data model includes self-serve product signals
Familiarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong)
Experience supporting a franchise or multi-entity account hierarchy in Salesforce
Exposure to Default, Census, or similar data activation tools

Compensation

The annual base salary range for this position is as follow, plus equity and benefits:

SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $150,000 - $175,000 USD
All other US Locations: $134,000 - $158,000 USD
Canada: $$135,000 - $160,000 CAD

The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

Who We Are

As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #PostLI

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Senior Revenue Operations Manager