The Senior Director, Revenue Operations (RevOps), is a strategic leadership role responsible for orchestrating the alignment of sales, marketing, and customer success functions to drive revenue growth. This position involves overseeing the integration of processes, data, and technology across these departments to enhance operational efficiency, customer experience, and revenue predictability.

Key Responsibilities:

Strategic Leadership:
Develop and execute a comprehensive RevOps strategy that aligns with the company's overall business goals
Set long-term revenue strategies, including setting KPIs, revenue targets, and performance metrics
Process Optimization:
Oversee the design, implementation, and continuous improvement of revenue generation processes from lead generation to customer retention
Ensure streamlined workflows across departments to reduce friction in the customer journey and increase conversion rates
Cross-Functional Integration:
Lead the collaboration between sales, marketing, and customer success teams to ensure a unified approach to revenue generation
Facilitate communication and goal alignment across these teams, enhancing inter-departmental synergy
Data Management and Analysis:
Manage the integration and centralization of data across systems to provide a single source of truth for revenue-related metrics
Analyze data to identify trends, opportunities for growth, and areas needing improvement
Technology Management:
Oversee the selection, implementation, and optimization of technology stacks that support revenue operations, including CRM, marketing automation, and analytics tools
Ensure technology use maximizes efficiency and provides actionable insights
Performance Monitoring:
Establish and monitor key performance indicators (KPIs) to gauge the effectiveness of revenue operations
Provide regular reports and insights to executive leadership on revenue performance and operational health
Team Leadership:
Build, lead, and develop a high-performing RevOps team, fostering a culture of innovation, collaboration, and data-driven decision-making
Mentor team members, ensuring they have the skills and tools needed to succeed
Revenue Forecasting:
Collaborate with finance and sales to develop accurate revenue forecasts
Use forecasting to guide strategic decisions and resource allocation
Compliance and Ethics:
Ensure all revenue operations activities comply with legal standards and company policies, maintaining ethical practices in all business dealings
Innovation and Market Adaptation:
Keep abreast of industry trends, competitive landscapes, and emerging technologies to adapt strategies accordingly
Drive innovation in revenue operations practices to maintain a competitive edge

Skills and Qualifications:

Education: Bachelor's degree in Business, Marketing, Finance, or related field; MBA or equivalent preferred
Experience:
Minimum of 10 years in operations, with significant experience in revenue management, sales operations, or a related field
Proven leadership in a senior role, ideally within a technology or SaaS environment
Skills:
Strategic thinking with a focus on long-term revenue growth
Exceptional analytical skills to interpret complex data sets
Strong leadership and team-building abilities
Expertise in CRM systems, data management, and process automation tools
Excellent communication for managing cross-functional teams and engaging with executives

Radiant Digital

New Jobs

Senior Director, Revenue Operations(RevOps)