Stellenbeschreibung

As Global Sales Operations Specialist at Rapid Data, you will be the critical link between technology, processes, and our sales team. In this key role, you'll drive the digital transformation of our sales organization and establish data-driven decision-making processes that will sustainably secure our success in the SaaS ERP market for funeral homes.

Deine Aufgaben bei uns:

Technology & Data Excellence

Advance and optimize our Salesforce infrastructure and integrate adjacent tools (e.g., Jira, NetSuite, Marketing)
Develop comprehensive dashboards and reports for real-time insights into pipeline health, forecast accuracy, and team performance
Implement AI-powered tools to support Account Executives (e.g., lead scoring, next best actions, deal intelligence)
Build predictive models to improve revenue forecasting accuracy

Funnel Architecture & Process Optimization

Define and continuously refine the marketing & sales funnel
Establish and monitor conversion rate benchmarks at each funnel stage
Design and implement scalable sales processes (deal approvals, discounting policies, territory management)
Develop clear handoff processes between Marketing, SDRs, and AEs
Define deal approval limits and escalation paths by seniority level

Pipeline Excellence & Revenue Intelligence

Build a rigorous pipeline management system with weekly reviews
Proactively identify pipeline risks and develop mitigation strategies
Conduct regular deal reviews with AEs to ensure pipeline quality
Ensure continuously filled pipeline through data-based territory and lead allocation
Create forecast models and what-if scenarios for executive leadership
Monitor Renewals and implement Churn preventing processes

Strategic Partnership & Change Management

Partner closely with senior leadership to execute sales strategy
Coach AEs on best practices for CRM hygiene and deal management
Identify skill gaps and develop corresponding enablement programs
Deliver quarterly business reviews to C-level on pipeline health and revenue projections

Was Du mitbringst:

Experience in Sales or Revenue Operations, ideally in B2B SaaS (growth or mid-market focus)
Deep knowledge of Salesforce and its ecosystem, with hands-on experience in Salesforce administration, reporting, and automation
Skilled in pipeline management, forecasting, and sales process design
Skilled in defining and implementing scalable processes (e.g., approval workflows, handoffs, territory planning)
Proven ability to drive cross-functional collaboration and support sales team enablement
Comfortable presenting insights to senior stakeholders and driving data-based decisions
Fluent in English; German is a considered plus but not required!
Limited travel required

Was wir Dir bieten:

A modern office space in Berlin (with flexible remote work options)
Competitive benefits, including generous wellness allowances
A culture of continuous learning, innovation, and professional growth
Opportunities to contribute to products that make a real impact

Über uns

Rapid Data ist führender Softwareanbieter für die Bestattungsbranche in Europa und steht seit 1989 für Innovation und Fortschritt. Es ist unsere Leidenschaft hochmoderne ERP- und CRM-Lösungen zu entwickeln, die die Art und Weise, wie Bestattungsdienstleister arbeiten, revolutionieren.

Wir sind mehr als nur ein Unternehmen  – wir sind Wegbereiter für Veränderungen und stehen an vorderster Front, um die Branche in eine neue Ära zu führen. Unser Ziel ist es, nicht nur in Europa präsent zu sein, sondern eine weltweite Präsenz aufzubauen, um jeden Bestattungsdienstleister und seine Partner mit unserer All-in-One-Technologieplattform zu unterstützen.

Getrieben von unserer Vision und unterstützt durch einen der anspruchsvollsten und renommiertesten Private-Equity-Investoren der Welt, befinden wir uns in einer Phase beschleunigten Wachstums. Jeder Tag ist für uns eine neue Gelegenheit, unsere Grenzen zu überschreiten und unsere Träume zu verwirklichen. Wir sind bereit, die Welt zu verändern – seien Sie Teil dieser aufregenden Reise mit Rapid Data.

Rapid Data

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