Rapido is expanding in Siliguri, and we’re looking for a Business Operations Executive (BOE) to join our city operations team. As the on-ground Point of Contact (PoC), you will play a key role in demand and supply acquisition, executing marketing campaigns, and resolving operational challenges to strengthen Rapido’s presence in Siliguri.

Key Responsibilities:

Execute on-ground marketing activities (BTL/Offline) to boost demand and supply acquisition.
Conduct market surveys and ensure effective campaign execution.
Engage with captains (riders) for feedback, training, and issue resolution.
Build local partnerships to strengthen demand and supply channels.
Monitor competitor activities and develop counter-strategies to retain captains.
Act as the Voice of Captains and customers, sharing insights with the strategy team.
Address and resolve operational challenges while ensuring smooth city operations.

Requirements:

Local Knowledge: Must be a Siliguri resident with strong understanding of city routes and market dynamics.
Experience: 1-2 years in Marketing, Sales, or Field Operations (preferably managing blue-collar teams).
Skills: Strong interpersonal, communication, and problem-solving abilities.
On-Ground Readiness: Ability to handle challenges and drive results independently.

Why Join Rapido?

Be part of India’s leading mobility platform and create a real impact in your city.
Take ownership and drive city operations with full accountability.
Solve unique challenges and see immediate results.
Learn and grow with industry leaders while building your expertise.

Important:

Only apply if your hometown is Siliguri.
Do not apply if your expected salary is above ₹3 LPA.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Schedule:

Day shift

Work Location: In person

Rapido Bike Taxi | Siliguri

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Business Operations Executive