At Ready Education, we are deeply committed to improving student success and college graduation rates worldwide by crafting digital experiences that build community and increase student engagement. We are a global, enterprise SaaS company with 725+ campus partners and 7M+ students in 25 countries actively using our platform.

Ready is growing rapidly, both organically and inorganically, and has successfully completed four acquisitions in the past year. We have a diverse and world class team poised for our next phase of rapid growth.

The values we live by at Ready Education

Put Student Success First - Ready Education exists to improve student success.

Accomplish More as a Team - Our team here at Ready is made up of passionate, hardworking people who support, care for, and challenge each other to achieve wins together.

Have a Learning Mentality - We are looking for intellectually curious people who never stop learning and growing and who embrace change, which is essential at a constantly evolving tech company.

Move Fast and Innovate - To be successful at Ready, you will need to be self-motivated and have the confidence to act in an empowered manner.

The Role

We are looking for a Sales Operations Coordinator to join our team. Ready Education is growing rapidly and has high growth aspirations. The purpose of this role is to be the primary owner of HubSpot CRM. It is a vital role within the Revenue Operations team which is focused on working cross-functionally across all teams to align processes, share data insights and centralize information.

The Sales Operations Coordinator reports to and will be working closely with the Head of Revenue Operations (who is based in Montreal). They will be working with various stakeholders across departments to determine CRM customization and automation requirements.

Key Responsibilities

Serve as the primary owner of our HubSpot Marketing CRM, administering user setup and design/configuration, customizing objects, profiles and roles, workflows, fields, formulas, record types, page layouts, and validation rules.
Recommend and implement best-practice CRM processes, architectures, and integrations that optimize adoption, usability, and workflows.
Monitor systems and respond swiftly to problems, outages, or other usability issues.
Regularly review settings related to each system and resolve system errors.
Be the first point of contact for internal users, providing technical guidance and support.
Build reports and dashboards that improve user productivity.

Experience and Qualifications

You are organized, detail-oriented, and driven by success. You have experience working in a marketing-focused CRM, preferably HubSpot. You are skilled at finding creative ways to improve the end-user experience through automation, page design, and dashboards.

2 years of HubSpot Marketing admin experience, implementation and process improvement
Strong competency with HubSpot automation.
Demonstrated ability to meet deadlines as well as handle and prioritize simultaneous requests
Proficiency with Microsoft Excel is a nice to have

What we offer

A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup
Remote-friendly work environment: Ability to work from anywhere in the EST
A competitive salary, based on experience
Generous paid vacation time
Company laptop
A diverse and friendly team, all equally driven to make Ready Education an (even greater) success
International environment with experienced colleagues who help you move forward
Continuous learning and growth culture with many opportunities to develop professionally

Health Benefits including health, dental, life , disability insurance and travel coverage
A chance to work with a global collaborative, friendly and diverse team

Eastern Standard Time Zone, North America is preferred for this position. Working remotely or out of the Boston or Montreal office are options.

Ready Education is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Ready Education, Inc.

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Sales Operations Coordinator