Job Title Revenue Operations Director

Job Summary Revenue Operations Director will support the Really Great Reading Company selling function and will focus on refining and optimizing sales processes, standardizing operational workflows and tools, creating & documenting details of all aspects of process, and driving consistency throughout the global sales organization. This position is responsible for planning, reporting, quota setting and management, training, sales program implementation, sales compensation design and administration, and recruiting, selection, and enablement of sales force talent. Strong people leadership and performance optimization of sales teams is a significant criteria for success in this role.

Job Duties

o Discover and utilize internal and external data to drive development of sales strategy, targeted campaigns, and resource planning decisions.

o Design, implement, and manage sales forecasting processes that provide accurate prediction into future revenue performance.

o Ensure forecasting efforts are appropriately integrated with other organizational objectives and collaborative with cross-functional teams (Marketing, Sales, Product Curriculum, Finance).

o Identify and take ownership of opportunities to enhance the sales process and sales team performance.

o Deliver core business performance metrics, reporting and analytics, including pipeline, bookings, lead funnel and churn analysis.

o Support Sales function leadership with the annual planning process across the Sales function, including business modeling, territory planning, compensation design, and other related activities in close partnership with HR, Finance, implementation stakeholders, marketing, and other functional leadership.

o Manage effective utilization of the CRM, ensuring data quality and optimized CRM process across sales, marketing, support and finance.

o Make recommendations for improvements to sales roles, coverage models, and/or team configurations to maximize sales productivity.

o Facilitate successful implementation of new sales programs and goals by supporting the Sales function leadership in creation and delivery of training, processes and systems/tools development.

o Drive a culture of data-driven sales territory planning and continuous improvement throughout the sales organization.

o Drive collaboration and act as a connecting agent between sales, marketing and customer support.

o Other duties as needed for smooth and efficient operation of the sales function

This is a non-exhaustive list of role responsibilities. Additional duties may be required from time to time to support the business.

Required Education/Skills

- 5+ years of experience in a Sales/Sales Ops role supporting a national sales function

- Demonstrated success developing talent & inspiring high-performance sales teams

- Experience with Salesforce.com, HubSpot, and/or other CRM tools

- Data driven with deep experience leveraging business analytics to drive actionable results

- Experience influencing diverse audiences including C-suite, customers, and subordinate teams

- Excellent communication, presentation, and public speaking skills

- Highly self-motivated with a demonstrated history of accountability to OKRs/sales outcomes

- Experience with selecting and implementing technologies to support the sales function

- Experience in sales process design and improvement

- Strong aptitude in people management and team leadership

- High adaptability to change

- Willingness to travel up to 25% or as needed to support the business

The Revenue Operations Director is a remote role typically performed on a computer and requires regular use of a laptop or PC, and telephone. Physical requirements include, but are not limited to:

· Sitting or standing for extended periods of time

· Regular use of a keyboard, and mouse or trackpad

· Frequent viewing of a computer screen

· Frequent scrolling and typing

Really Great Reading is an EOE and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Revenue Operations Director