Description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.

As a Revenue Operations (Rev Ops) Analyst, you will play an essential role in ensuring Resolver’s Sales team can meet their revenue goals. You will compile and analyze a variety of sales and market data as well as provide valuable feedback and actionable insights to help Resolver sell more effectively.

If you have a deep understanding of Tableau, enjoy analyzing and modelling data, AND have experience within a B2B sales function, this could be the opportunity for you!

About Resolver:

Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. The global pandemic has certainly taught us that the ability to manage uncertainty is the challenge of our generation. At Resolver we are transforming risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a scale-up, we have the innovative, non-hierarchical approach of a start-up blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work five years in a row!

So, what does that really mean for you? Let the hiring manager tell you:

Hi, I’m Lisa, Director of Sales Enablement and Operations.

The role of the Revenue Operations (Rev Ops) team is to support Resolver’s impressive growth by ensuring that the Sales team has everything they need to need to do their job; efficient processes, well designed systems, useful data, and accurate reporting. As the Rev Ops Analyst, you will support this by working with the Sales leaders to analyze sales data, past and present, identifying trends and providing insights and recommendations to improve future sales.

Is “how can I help” your mantra? Does digging through data to find patterns and anomalies bring a smile to your face? Is using data to solve problems, increase efficiency and drive results your idea of a great day? If you answered yes to these questions than this may just be the perfect opportunity for you!

Your Day to Day – let’s break it down!

Data Analysis (40%)

Measures of Success: Data from various sources are analyzed, compared and trends and patterns are identified

Review and analyze data, both past and present, across multiple sales tools
Create detailed business analysis that outline opportunities for improvement and supporting solutions
Act as a data resource to Sales Leaders (you'll work super closely with our VP of Sales) as they look to design business processes, best practices, and metrics across the sales organization
Responsible for creating new and improving existing business models and processes that support strategic business decisions
Explain trends across data sources, potential opportunities for growth or improvement, and data caveats
Understand and document the full lifecycle of data and our common data framework so that data can be integrated, modeled for easy analysis, and analyzed for insights

Data Modelling (40%)

Measures of Success: Sales leaders feel confident in the data displayed and can use it to make business decisions that drive the sales team forward

Create data models that are accurate, easy to use, understandable and scalable
Use previous sales data and market trends to develop forecasts and projection
Understand the Key Performance Indicators (KPIs) of the sales team and use data modelling to ensure we are meeting those KPIs in an efficient manner
Model data to both confirm and challenge suggested changes made inside the sales organization as it relates to processes, compensation, budget etc.
Collaborate with sales leaders to build customized reports and dashboards using data to tell a story
Work with business leaders and team members to understand business processes and go forward strategies with strategic vision of how reporting and dashboards can support initiatives

Presentations and Reporting (20%)

Measures of Success: The larger organization has insight into the sales team KPI achievement and how we measure success

Prepare reports and presentations for executives and other company leaders including:

Data on sales trends, KPI’s and market performance,
Advice on increasing revenue and eliminating weaknesses within the sales ecosystem

People who Excel (Your Background):

Previous data analysis experience is a must, so is proven experience supporting a sales team
Ability to manage and prioritize multiple projects and tasks
Possesses financial acumen and understand the KPIs of growing a successful sales organization
Proven ability to elicit and confirm requirements from stakeholders
Highly organized and demonstrate strong attention to detail, ensuring tasks are completed thoroughly and accurately
Ambitious and uses initiative to look for ways to contribute to the overall success of the sales team
Love solving problems with data and can identify patterns and diagnose root causes
Naturally curious; asks lots of questions with a goal to better understand others, their point of view and to learn from them

What we’ll give you in return:

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. Here’s how we do it:

Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
Back in the Office – If you choose to come into the office once we’re back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote!

Interested?

If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]

Resolver, a Kroll Business

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