Role Description:
Sales Operations Executive

The Sales Operations Executive will be responsible for the back end operations of Rest
Less’s B2B revenue function. You will be the interface between our sales team and our systems, the process needed to support them and the data model behind it.

This is an exciting opportunity for a highly analytical, detail oriented and commercially minded individual who seeks a role in a fast paced and fast growing startup environment.
You will report directly to the Chief Commercial Officer and work closely with sales, marketing and product management.

You will have superb organisational skills, be more than comfortable using excel/google sheets and be generally tech savvy. This role has growth potential into multiple functions in the business.

About us

Rest Less is a social impact business helping a generation of over 50s get the most from life.
Today’s over 50s are digitally savvy, highly engaged on social media, are more active, and fundamentally healthier than previous generations. Yet they are still under-represented across so many dimensions.

We’re here to help our members navigate through what is often a transitional stage in life.
Our platforms offer a range of resources covering work, health, learning, money, lifestyle, social connections and much more.

Since Rest Less launched in early 2019, we have successfully built a trusted and respected brand that people turn to for ideas, inspiration and guidance. We have grown to over 1 million active members, whilst we are also a leading voice in the media - regularly appearing on the TV and national press, helping to challenge outdated stereotypes of this large and diverse demographic.

Core Responsibilities

Sales administration and enablement:
● Become an expert on our core sales stack (Hubspot, LinkedIn Sales Navigator etc.)
● Partner with the sales team to build out sequences and targeted lists in Linkedin

Sales Navigator

● Interface with finance for monthly commission reporting
● Assist with building proposals for key prospects
● Manage lead distribution for inbound inquiries
● Responsible for building reports for monthly and quarterly business updates
● Monitor sales pipelines to identify bottlenecks and suggest enablement activities to increase velocity
● Assist in territory allocation analytics to ensure sales have equitable distribution of prospective accounts.
● Assist finance and sales in account payables/receivables.
● Partner with other departments for special projects that will increase overall efficiency of the revenue function.

About you

● Self motivated, proactive and results driven - you will take pride in growing the business and working with employers to deliver long term successful partnerships.

● Confident communicating with a variety of customers - You will need to be comfortable talking to senior executives one minute and entry level roles the next.

● Empathetic and able to provide a consistently high level of customer service - you’re able to put yourself in the shoes of our people so that you are able to understand how we can best deliver for them.

● Takes ownership – this means taking ownership of tasks. If you’re unsure on anything, you ask questions to get to the root cause.

● Humble with no ego – our culture is one of the reasons why our team enjoy coming into work every day. We’re a close-knit team and we work collaboratively.

Skills and Experience:

● Highly organised and detail oriented: You thrive in a fast paced environment and are able to break projects down into manageable chunks and are able to prioritise.

● Superb Analytical Capability: You love interrogating data to find the story it tells.
Excel and Google Sheets make you happy.

● Excellent communication: both written and verbal: You communicate in a clear, precise and succinct manner.

● Comfortable working with technology: such as Microsoft Office (Excel, Word,
Powerpoint) and Google equivalents (Sheets, Docs, Slides). Experience working in a
CRM, such as Hubspot/Salesforce is critical

● B2B Sales/Customer Success: You have experience working in a B2B
Commercial/Revenue function

In order to be considered, you will need to complete the following case study:

Rest Less Sales Operations: Case Study

Task:
Build a simple excel model to illustrate the impact of continuing to work beyond state pension age on the pension income of the individual involved. As a data driven organisation, this is an example of the type of ad hoc business analysis that might be required. It will allow you to demonstrate basic excel skills and ability to structure a problem. It is anticipated that this task should not take longer than 40 minutes to complete.

Assumptions
● Standard retirement age is 66
● Average life expectancy is 85
● Pension pot at age 66 is £150,000
● Annual salary of someone at age 66 is £40,000
● Pension contributions are made at 8% of salary per year
● You can ignore the impact of the state pension or any other income in this simplistic illustration

Questions to answer
1) What annual income could the average person who retires at 66 expect? For simplicity, you can assume that they know they will live until they reach average life expectancy
2) What would their annual retirement income be, if instead of retiring at 66, they continued to work until 68, 70 and 75?
3) What percentage increase to their annual income would this be?
4) How do these scenarios change if the person decided to continue working from the age of
66, but part-time at 60% of their salary
5) What assumptions is the model most sensitive to?
6) What considerations might someone have, other than financial, regarding this decision
7) What additional assumptions might you want to build in to make the model more accurate in the real world
8) Any other thoughts, questions or insight

Job Type: Full-time

Salary: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Sick pay
Work from home

Schedule:

Monday to Friday

Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in London

Rest Less

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Sales Operations Executive