Sales & Revenue Operations Director

Reston, NY, NJ, Dallas

COMPANY OVERVIEW

Revature is a tech engineering services provider focusing on talent enablement and transformation in both bespoke services and enterprise applications. The company works with Fortune 500 companies, government organizations, and top systems integrators to grow their business by providing highly trained Software Engineering Teams.

Our mission is to enable our clients to build their technology teams of tomorrow, today, in a scalable and reliable manner by providing tailored talent and transformation solutions.

Revature has deployed over 13,000 software engineers across 54 technical disciplines, recruited talent from 700 universities, and upskilled them to blue-chip companies throughout the U.S., Canada, the UK, and India. We are proudly committed to closing the opportunity gap in tech and supporting the future of work.

POSITION SUMMARY

Revature is seeking a Sales & Revenue Operations Director to join our Sales organization reporting directly to our Chief Revenue Officer (CRO). This highly visible role requires proven sales operations excellence and polished communications.

The Director of Sales & Revenue Operations directs others' efforts in the achievement of the strategic and end-to-end operational objectives of the group. Manages the hiring, staffing, training, and maintenance of a diverse and effective workforce. Responsible for career development/planning, performance and pay discussions of team members. Focuses on influencing and delivering a positive customer experience according to Revature standards and vision. Improves sales processes and operational effectiveness with high levels of financial acumen. Interacts with cross-functional groups to solve business and customer issues. Provides guidance and strategy on customers or problems and delivers solutions. Communicates regularly and effectively with leadership and team. Manages business-level metrics.

ESSENTIAL RESPONSIBILITIES

Design, implement, and manage sales and revenue forecasting, territory planning, and budgeting processes for the sales organization, establishing a high level of quality and accuracy.
Maintain and modify sales territories through rapid growth, including conducting analysis of territories driving territory alignment decisions and policies.
Ensure that systems accurately represent sales information and are effectively used by the sales team to process transactions and provide information about the status of the business.
Ensure that forecasting efforts are appropriately integrated with other planning processes within the company.
Partner with Senior Management and Finance to drive the annual quota setting and compensation plan design process.
Evaluate pricing and payment terms with potential new clients looking to use our services.
Own the sales compensation function, ensuring that the sales team is paid promptly and accurately, partnering with Finance throughout the process.
Establish sales support process and support activities.
Serve as a key member of the Sales Management Team to plan for the growth of the company.
Orchestrate all sales training efforts from onboarding to new product rollouts to sales skills development.
Facilitate successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
Resolve complex customer requests or complaints.
Ensure client satisfaction via routine check-ins and quarterly business reviews with respective account teams.
Recruit, onboard, coach, and develop a team of sales and revenue operations professionals.
Partner with the sales leadership to identify opportunities for sales process improvement.
Define quarterly objectives and drive the team to hit key milestones to increase acquisition and deployment.
Build and help to standardize business reporting for strategic analysis and internal business review.
Provide recommendations and take actions based on strategic objectives, forecasts, and performance metrics.
Create and maintain documentation on sales processes, policies, and relevant training materials and assist with onboarding new account management talent.
Manage the activities of Account Managers, focusing on attaining key metrics.
Measure performance against sales plans of record against unit volume, revenue, and margin contribution.
Manage and direct the activities of multiple customers and sales teams.
Execute to budget team targets.

QUALIFICATIONS

Minimum of 10 years of experience in providing analytical reporting and business insight.
Superior problem solving & analytical skills.
Outstanding communication skills and ability to communicate strategic direction, innovative thinking, and plans to Executives.
Ability to work proactively in a fast-paced and matrixed work environment.
Collaborative, broad cultural awareness with the ability to work across all geographies.
Results-driven team player.
Previous management experience.
Planning and organizing plans and prioritizing work to manage time effectively and accomplish assigned tasks.
Problem solver: applies critical thinking skills to solve problems by generating, evaluating, and implementing solutions.
Professional: maintains a professional demeanor at work
Respectful: works effectively with those who have diverse backgrounds.
Team player: works effectively with others.
Technology: Uses information technology and related applications to convey and retrieve information, including Salesforce and other financial applications, to accurately forecast monthly, quarterly, and annual sales and revenues.
Verbal and written communication maintains open lines of communication with others.

WHAT WE OFFER

· Competitive salary with performance-based bonuses.

· Comprehensive benefits package.

· Opportunity to work in a dynamic, growth-oriented environment.

Revature is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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