About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.

We’re looking for a Sales Operations Manager to expand Revolut Business features in the UK. You’ll work on high-impact initiatives throughout the business, using insight to solve challenges, scale processes, and deliver better outcomes for our customers.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut.

Up to shape what’s next in finance? Let’s get in touch.

What you'll be doing

Owning and executing the sales operations strategy for Revolut Business
Establishing and maintaining governance, control, and performance management frameworks across outsourced and regulated sales operations
Leading quality control (QC), conduct monitoring, KPI management, incentive frameworks, and customer outcome oversight
Acting as the primary point of contact with outsourced providers across governance and operational delivery
Providing oversight and support to colleagues undertaking regulated activities within a certified function environment
Supporting regulatory readiness, reporting processes, and operational controls
Partnering cross-functionally with Compliance, Risk, Legal, Operations, and Sales teams to improve operational effectiveness and control standards
Managing and developing a small team across QC and compliance functions
Supporting strategic growth initiatives, including private banking operations

What you'll need

Fluency in English
7+ years of experience in sales operations, operations management, governance, outsourcing management, or similar roles within banking or financial services
A solid understanding of governance, control frameworks, and operational risk within regulated environments
Experience managing outsourced or third-party operational models
Expertise in building and managing performance management frameworks, including KPIs, incentives, conduct, QA, or QC processes
Familiarity with UK regulatory frameworks and regulated sales environments
Great stakeholder management skills to collaborate with cross-functional teams
Excellent organisational and project management skills
The ability to solve operational problems, taking full ownership from beginning to end

Nice to have

Exposure to packaged bank accounts, insurance products, or regulated sales activities
An insurance qualification (Dip CII) or willingness to complete it
Experience supporting certified function/SMCR environments
Banking experience within the UK

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Notice: This is a remote position based in United Kingdom.

Revolut

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