Description

Summary of Duties:

The Business Application Analyst – IFS ERP is responsible for reviewing, analyzing, configuring, and improving business processes and workflows within the organization’s IFS enterprise application environment. This role partners closely with business units, technical teams, and leadership to support operational efficiency, process improvement, reporting, and enterprise application optimization.

The analyst serves as a functional and technical liaison between end users and IT, helping design scalable solutions, troubleshoot system issues, improve workflows, and support strategic initiatives related to IFS and associated business applications.

This role may support projects across multiple business units including operations, finance, service, construction, procurement, inventory, asset management, and project management.

Primary Responsibilities

Review, analyze, and document business processes and workflows to identify opportunities for improvement and optimization within the IFS ERP platform
Lead requirements gathering, validation, and documentation efforts to ensure business needs are accurately translated into system solutions
Facilitate process mapping sessions, requirements workshops, interviews, and workflow analysis with business stakeholders
Analyze operational inefficiencies and recommend scalable process improvements utilizing IFS functionality and related applications
Assist business leaders in aligning operational objectives with system capabilities and enterprise technology solutions
Provide functional support and troubleshooting for IFS ERP modules and associated business applications
Support implementation, configuration, testing, upgrades, and maintenance of IFS solutions
Assist users with system navigation, reporting, workflows, and process-related issues
Collaborate with developers, administrators, and vendors to resolve application issues and improve system performance
Support integrations between IFS and other enterprise platforms or third-party applications
Maintain understanding of IFS best practices, module functionality, and system enhancements
Perform data analysis using SQL, reporting tools, and business intelligence platforms
Develop and maintain dashboards, reports, KPIs, and operational analytics to support business decision-making
Analyze trends, performance metrics, and operational data to identify risks and opportunities for improvement
Ensure data integrity, consistency, and reporting accuracy across systems and departments
Participate in enterprise application projects including:
- ERP enhancements
- System implementations
- Workflow automation
- Reporting initiatives
- Process optimization efforts
Manage requirements traceability and change control processes throughout project lifecycles
Assist in project planning, testing coordination, training, and user adoption activities
Support project schedules, deliverables, and communication between stakeholders and technical teams
Effectively communicate technical concepts and system functionality to non-technical users and leadership
Partner with developers and subject matter experts to establish technical solutions aligned with business goals
Collaborate cross-functionally with finance, operations, service, procurement, HR, and other departments
Prepare and maintain system documentation, process documentation, and training materials

Accountability

Comply with all company policies and procedures.
Comply with RK Enterprise Applications team coding standards for SQL and general architecture.
All employees are accountable for safety and health and are empowered to stop work if an unsafe condition is present. Employees should immediately notify their supervisor so that the hazard may be corrected.
RK employees and subcontractors are required to implement and maintain all safety and health systems practices including the training requirements of RK Orientation.

Qualifications

Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field preferred
3–7 years of experience in business analysis, ERP systems, or enterprise applications support
Experience supporting or administering IFS ERP strongly preferred
Strong understanding of ERP business processes, business systems analysis, workflow optimization, data analysis and reporting
Experience with SQL querying and data analysis reporting tools and dashboards, enterprise application troubleshooting, and requirements gathering and documentation
Strong verbal and written communication skills
Ability to work independently and manage multiple priorities simultaneously

What Sets RK Industries Apart

Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental
Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition
Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards
Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation
Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program

Applications are accepted on an ongoing basis.

RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law

RK Industries

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Business Applications Analyst - IFS