Deal Desk Specialist | Commercial Operations | London, UK | Hybrid

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a Deal Desk Specialist to join our Finance Business Support team, so that we can streamline sales operations, strengthen data accuracy, and support evidence‑based financial planning across the organisation. The Deal Desk Specialist will apply foundational financial concepts, maintain CRM data integrity, build dashboards, and support routine planning cycles to enhance operational efficiency and inform strategic decisions.

How You’ll Spend Your Time

Establishing Deal Desk operations within the UK to enable consistent commercial execution
Setting standard Deal Desk procedures in partnership with the UK-based Sales team to ensure clarity and operational efficiency
Ensuring adherence to RLDatix’s global commercial standards while identifying regional nuances and defining appropriate business exceptions
Acting as the Deal Desk representative for Europe, with particular emphasis on the UK market
Assisting with Deal Desk inquiries by triaging requests and responding to basic commercial questions
Providing timely, accurate responses to support efficient sales cycles
Partnering with Legal and cross-functional stakeholders to drive forward contract negotiations
Managing commercial processes across > Quote‑to‑Cash lifecycle > Renewals > Compliance with commercial policies > Drafting contract amendments and commercial terms
Supporting deal processing in RLDatix’s CRM, ensuring accuracy and completeness
Reviewing legally binding documents, including Master Services Agreements
Completing additional tasks and projects as assigned by the Director, Global Deal Desk

What Kind of Things We’re Most Interested in You Having

Experience supporting commercial operations, Deal Desk, Sales Ops, or contract processes
Strong understanding of the quote-to-cash lifecycle
Familiarity with CRM systems
Ability to interpret commercial policies and apply them consistently
Strong communication skills and confidence working cross-functionally
Ability to commute to our London office 2–3 days a week
Working collaboratively within a fast-paced, global environment

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration

RLDatix North America

New Jobs

Deal Desk Specialist