Why RocketReach

Over 13.4 Million users around the world use RocketReach.co. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment, and marketing teams. We are scaling our 11M users and our dataset of 700 million professionals across 35 million companies.

RocketReach is rare and unique; a startup that is in high-growth mode, already highly profitable, with a small team where you can make a gigantic impact. Started in 2016, the company was bootstrapped by its founders, focused on building a great product. Our Mission is to Connect professionals to new opportunities, powered by the largest and most accurate contacts on this planet. In a few short years, we've grown organically to become one the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.

Our success lies in our culture, which is very much driven by our core values:

🌎 Down to Earth ~ Low-Ego: we are a uniquely humble group that values being low-ego more than anything, and we have a strict no asshole policy.

🚀 One Rocket, One Crew~ Collaborative: A team that can support each other, give and receive productive feedback, as well as coach and be coached is at the heart of our collaborative environment.

📊Fueled by Data ~ Data-driven Decisions: Our decisioning is based on data, it is the currency on which we drive the business forward. Data is the Northstar of our product and our organization internally.

💡Houston we have a Solution~ Solution-oriented: We are expert problem-solvers. Finding the right solution and the best possible way to get there together, is what our team strives for.

The Role

RocketReach is in a period of rapid growth and we are looking for our first Sales Operations Associate. As the Sales Operations Associate you will actively support the Sales Organization (account management and new business teams) as the front-line day to day contact for reporting, analysis, deal and sales tools support. This person will be experienced with standard sales operations metrics including (but not limited to) sales cycle, conversion and win rates, penetration rates, ACV and renewal rates. This is a new role and a great opportunity to create scalable processes where your responsibilities will increase with your ability & skills.

Who You Are

You care about working with talented, low-ego, overall good people
You are curious, have excellent communication skills, and a knack for building strong relationships and overcoming objections
You like autonomy, and function well in low control/high uncertainty environments
Have a positive outlook and a strong ability to take responsibility for your successes and failures

What You Get To Do

Serve as the trusted advisor and important resource for sales team for any questions relating to Salesforce, deal support and structure, sales tools and/or general ad-hoc requests
Responsible for ensuring that Sales and contract data is accurate in CRM and other systems
Identify CRM best practices and educate sales partners to ensure consistency
Audit all won deals to ensure data accuracy & systems alignment
Partner with sales leadership to onboard and train all sales new hires in Salesforce and sales enablement tools
Participate in ongoing and month end audit activities to ensure financial data is accurate
Internal liaison for deals requiring internal approvals from leadership, finance, or legal
Identify process optimization opportunities and partner with Operations to implement recommended changes

We are Looking For People Who

Have 3+ years of experience in Sales Operations, Revenue Operations, or Sales
Have strong Salesforce Experience - you will be the administrator of the system
Are experienced with Sales & Data Visualization as well as Marketing tools a plus (Outreach, Hubspot)
Are highly organized and high attention to detail
Can multitask and prioritize at times of high volume
Have the ability to communicate within all levels of the organization
Thrive in a start-up environment, highly self-motivated, extremely detail-oriented, analytical with demonstrated problem solving and have sound business decision making skills in a fast growing/fast paced environment

Why Join Us?

Product and Engineering Driven: We strongly believe the quality of our Product will set us apart from the competition. We have a Product-led culture, with our Founders as our first engineers. Low tech debt has allowed us to scale the business with an extremely high caliber team.
Exponential Growth: RocketReach's business has nearly doubled every year since inception, and COVID has created tailwinds that have accelerated our growth.
Profitable not "Profitable": We're actually profitable. Unlike many other companies our size and age, we're not burning through millions to generate $1000s in income. We are actually comfortably profitable, and actively investing that profit in order to continue to scale the business.
Data not egos: Product at RocketReach is driven by agility and experimentation. Our decisioning is based on data, it is the currency on which we drive the business forward.
Close knit, distributed: RocketReach has a small, but hyper productive team. We're spread around the globe, yet constantly in touch. Each role we hire has an immediate, outsized impact on the business.
Strong Leadership: We have a genuine investment in our people and care that you are happy at work!

Benefits & Perks

Competitive Salary
401(k) matching
Medical, Dental, and Vision Insurance
Strong Leadership - we care that you are happy at work!
Investment in culture and resources for a distributed team
Incredible amount of autonomy

RocketReach is an equal opportunity employer. Qualified applicants will be considered regardless of race, sex, sexual orientation, gender identity, religion, disability, or protected veteran status.

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Sales Operations Associate