Business Operations Manager

London HQ with hybrid working, 35 hours, 9-month maternity leave cover

Salary range per annum: £50,754 - £57,339 (plus London weighting allowance of £5,424) pro rata*

Imagine being faced with a world of exciting possibilities that could ultimately enable you to support our members and help shape the health policies of the future. As the UK’s largest trade union and professional body for nursing, we support over half a million members with unwavering loyalty and total commitment. We represent and develop them, support their practice and lobby on their behalf to make a positive difference to their working lives.

The role

As a Business Operations Manager you’ll use your positive attitude, your knowledge of operational delivery and staff management and your ability to deliver on operational planning, delivery, governance and improvement activities for the Institute of Nursing Excellence.

It's a job full of possibilities as you could get involved in anything from supporting our Academies to deliver for our members to keeping the Executive Team informed of progress against objectives and developing new systems and processes to improve our ways of working. We'll look to you to build relationships across the Institute and wider RCN to ensure we deliver the best we can for members and the wider profession. It's a great way to build your knowledge of our work and develop your potential.

The person

The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

What we offer you

We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process

Please click the ‘apply now’ button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

Use of Artificial Intelligence (AI) – candidates are expected to complete applications using their own knowledge, skills and experience, and that whilst AI may be used for basic support such as spelling, grammar and formatting, applications must accurately reflect the candidate's own work and genuine work experiences. Where AI has been used to generate, fabricate or substantially create application content, the application may be withdrawn from the recruitment process.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details

To arrange an informal discussion about the role please contact Deborah Onabanjo, Administrator, on deborah.onabanjo@rcn.org.uk

For more information about the recruitment and selection process please contact recruit@rcn.org.uk

Opening date: 22 July 2026

Closing date: 11.59pm on 9 August 2026

Selection dates:

Assessments: 18 August 2026

Interviews: 27 August 2026

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Business Operations Manager