SAIC Motor is represented in Europe as the owner of rapidly expanding MG Motor Europe. SAIC Motor is the largest auto company listed on China's A-share market (Stock Code: 600104). In 2019, SAIC Motor achieved sales of 6.238 million vehicles, keeping itself a leader in the Chinese auto market. It sold 185,000 new energy vehicles, a year-on-year increase of 30.4 percent, and continued to maintain relatively rapid growth. It sold 350,000 vehicles in exports and overseas sales, a year-on-year increase of 26.5 percent, ranking first among domestic automobile groups. With a consolidated sales revenue of $122.0714 billion, SAIC Motor took the 52nd place on the 2020 Fortune Global 500 list, ranking 7th among all auto makers on the list. It has been included in the top 100 list for seven consecutive years.

For our D-A-CH Region, we are looking for an experienced

Head of Operations (f/m/x)

As Head of Operations, you own the operation process in line with the company’s strategic targets. Your primary objectives are to develop, improve and execute the company´s vehicle sales operations in a scalable manner. Together with your team and in close alignment with other departments, you will be tasked to prepare the company’s operations meeting its ambitious objectives for the upcoming years.

Location: Munich, Germany

Your Responsibilities:

Lead-, manage- and develop the Operations department for D-A-CH Region. Secure best in class direct sales and agency vehicle sales operations at any time. Ensure that quality targets and service level agreements are met and exceeded.
Own the systems / processes in the vehicles sales operations department that are required to manage the rapid growth of the business.
Define and implement a reliable framework to allow the company reaching its ambitious targets with a seamless integration of all vehicle sales operational processes.
Manage continuously evolving capacity forecast models and methodologies, owning the quantitative analysis of the operations performance of the department.
Develop relationships and closely collaborate with internal and external stakeholders, such as Sales department, external Suppliers, IT, Finance and others. To create and refine the tools and processes needed to drive productivity increases.
Supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer- and vehicle-readiness.
Operationally execute the retail sales agency compensation plan, including payments, and bonus relevant operations.
Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
Support on all projects or temporary tasks in Vehicle Operations.

Your Profile:

Bachelor’s degree in or a comparable qualification
Minimum 5+ years related working experience, include 2+ years’ experience in leadership role
Know-How in sales Operations for direct sales scenarios and related systems-/ tools-/ process
Hands-on mindset, able to adapt to challenges in a fast-paced environment.
Ability to establish external and internal relationships and engage with business stakeholders.
Experience with Salesforce is a strong plus
Self-structured and well-organized way of working
Fluent in German both written and oral
Proficient level of English language skills
Chinese languages and culture skills are a plus

Benefits:

Competitive and attractive compensation and benefits package.

Contact:

Apply now via E-Mail to HR[AT]mgmotor.de , stating your salary expectations and earliest possible start date.

We look forward to your application - Welcome to SAIC MG Motor Germany

SAIC Motor Deutschland GmbH

Marcel – Breuer-Str. 2-12

80807 München

hr[AT]mgmotor.de

For more information, please visit our website MG Motor Germany https://mgmotor.de

SAIC Motor Deutschland GmbH

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Head of Sales Operations (f/m/x)