Samsung SDI is one of the major suppliers of lithium-ion batteries worldwide. We deliver customer specific solutions for the future of e-mobility, large electrical storage systems, renewable energy and mobile, digital consumer products and power-tools.

Samsung SDI Europe GmbH is a subsidiary of Samsung SDI and Part of Samsung Group in South Korea.

We are looking for a proactive and detail-oriented

Sales Operations Specialist (m/f/d) - FTC (2 Years)

to join our team and play a pivotal role in ensuring the smooth flow of orders, operations, and cross-functional collaboration. In this position, you’ll be at the heart of our operations — managing customer orders, ensuring delivery accuracy, supporting financial processes, and connecting multiple teams across regions.

Your Tasks and Responsibilities:

Handle end-to-end operational order processing, ensuring accuracy and alignment with the internal sales team.
Act as the primary contact for OEM and Tier 1 customers regarding order status, delivery schedules, and issue resolution.
Analyze market and customer data to support demand planning and ensure alignment with production and inventory planning.
Manage order fulfillment and global shipment tracking, resolving logistics issues promptly and effectively.
Oversee invoice processing and ensure timely, accurate billing aligned with internal financial controls.
Coordinate closely with finance teams on accounts receivable, follow-ups on payments, and resolving discrepancies.
Ensure accurate data entry and maintenance in ERP systems (e.g., SAP) for tracking, invoicing, and reporting.
Act as a key liaison between sales, logistics, finance, and production teams across Asia and Europe, fostering effective cross-regional collaboration.

Your Profile:

Degree in Business, Supply Chain, Logistics, or equivalent work experience in a commercial/technical role.
First experience in sales operations, internal sales, logistics, or supply chain management, preferably in an automotive environment.
Analytical skills, with a high affinity for numbers, data analysis, and statistics.
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and ERP/CRM systems (SAP, etc.).
Ability to work independently in a fast-paced international environment while managing multiple projects.
Strong communication skills and ability to collaborate with cross-functional teams
Fluency in English (written and oral); German is a plus.
Proactive mindset and a strong sense of ownership — you're not just processing orders, you’re ensuring customer satisfaction and operational excellence.
Motivation to thrive in an intercultural and fast-paced work environment, where flexibility and collaboration are key.

Our Offer:

An intercultural team that works closely with colleagues on-site, with related teams in Germany and in Korea, as well as with our customers.
Working in a fast-growing company where you can have a lot of say in how things are done.
A pleasant and open company culture.
Two big annual company events in Germany.
Various other employee benefits.

You would like to be part of our intercultural company in a dynamic future industry?

We are looking forward to receiving your application in English.

SAMSUNG SDI Europe GmbH

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