Revenue Operations Manager

Company Profile

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

Position

SAS has an opening for a Revenue Operations Manager reporting to the Head of Revenue Operations to ensure all orders for all revenue channels, supporting International, Military, other 3rdparty accounts, B2B and MAP policy.

Job Responsibilities

Gain product knowledge on all SAS items, believe that SAS is the best American-made quality comfort footwear and demonstrate that enthusiasm and belief for the product and the company's philosophy through your daily interactions with customers.
Supervise releasing and operations associates to include, B2B, MAP process, and the order management team including ensuring proper scheduling.
Write SOP for order management processes and complete training with associates.
Work with revenue management to complete tasks such as data entry, and report organization and research.
Identify and create reports that supports sales and efficiency improvement, and to help prioritize workload.
Answer phones and direct questions to appropriate department from the sales force.
Follow established procedures, but seek to provide ideas and input for improvements.
Escalate issues when appropriate.
Must exercise confidentiality.
Maintain customer sales and transfer order database, including specific orders and general information.
Support department by handling administrative duties and phone calls as needed.
Work with Retail, Wholesale, E-commerce to release all orders, ensure all order release at 100%. Research and failed allocations and distribute to appropriate departments for completion.

Job Qualifications

Excellent written, oral, and interpersonal communication skills.
Be a fast learner that’s highly intuitive with computers and technology, and understanding of end-user solutions and their applications.
Highly self-motivated, self-directed, and attentive to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment, while maintaining a professional demeanor.
Successful working in a team-oriented, collaborative environment.
Mature, responsible, and self-motivated with a strong work ethic.
Able to interact with all levels of company employees, including management.
Able to work independently and with a team.
Able to think inside and outside the box, and deliver excellence.
Enjoys working in a fast paced environment.
Excellent attendance.

Physical Requirements

Must be able to lift 25 lbs
Must be able to sit or stand for 8 – 10 hours.
Flexible to work overtime, weekends, or flex schedule depending on business needs.
Manual dexterity and coordination
Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
Consistently be able to operate a computer.

Education & Experience Requirements

High School Diploma. College preferred.
Bilingual or Spanish speaking a plus.
Experience or willing learn Salesforce, Service Cloud, Microsoft AX 365, Excel, Word, Powerpoint, Outlook, and Internet navigation tools

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.

SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, disability status, age, marital status or protected veteran class. No phone calls or agencies please.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

San Antonio, TX 78224: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

San Antonio Shoe, Inc.

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