Sauce Labs is the leading provider of continuous testing solutions that deliver digital confidence. In today's software-centric economy, speed is everything. The pressure to deliver more, faster, falls squarely on development teams. Sauce Labs accelerates software development by removing testing as a bottleneck. We run the world's largest cloud-based platform for automated and live testing cloud to ensure that the web and mobile applications people use everyday work flawlessly on any browser or device. We're already transforming the way companies approach testing at organizations like JPMorgan Chase, Twitter, Verizon Media, and Charles Schwab and we are adding new customers every quarter.

The Role:

Sauce Labs is looking for a Manager, GTM Business Systems who is passionate about working in a fast-paced and growing SaaS environment. Our company is in a unique growth position that provides enterprise and SMB companies around the world with the tools and analytics they need for automated and manual testing. In this role, you'll work cross-functionally with Finance, Marketing and, of course, with the Sales team to ensure our business processes are optimal and use analytical data to suggest improvements across our GTM strategy, the systems we use, and our overall Quote-to-Cash processes. Reporting to the office of VP of Revenue Operations, you will help drive GTM productivity by enabling & implementing best practices within our business systems.

Key Responsibilities:

Strong understanding of Salesforce.com technical requirements, system configuration and user requirements
Provision new users, manage workflows, manage system configuration, and general end user assistance for Salesforce instance.
Maintain and support Salesforce 3rd party app integrations
- Admin from a systems perspective for all Sales/Marketing tools that integrate with SFDC - ZoomInfo, Clari, Gainsight, ZenDesk, Marketo, LeanData, SSO integrations, etc.
Assist, develop and maintain training materials and training curriculum
Assist in training of new users, and grow the Salesforce.com skill set across the organization
Strong project management skills desired; ability to juggle multiple projects and deliverables at once while keeping tight and ever-changing deadlines is a must
Ensure accuracy in the data and implement processes that increase quality and relevance of data

Job Requirements:

4 year or equivalent college degree, Master's Degree (a plus)
5+ years experience in advanced administration & management of GTM Business Systems, primarily Salesforce.com. This includes Sales Cloud, Salesforce CPQ, and Service Cloud
- Other systems include: ZoomInfo, Clari, Gainsight, ZenDesk, Marketo, LeanData, SSO integrations, etc.
4+ years experience working directly or as a part of Sales Operations, Revenue Operations, or Business Applications in a SaaS Business
Passion for technology and learning / developing business enablement tools
Cross organizational teamwork and collaboration with strong analytical and quantitative skills
Strong decision making and problem solving capabilities

Security responsibilities at Sauce: At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, or disability status.

Please note our privacy terms when applying for a job at Sauce Labs.

We are excited to share the base salary for this position exclusive of fringe benefits, potential bonuses or stock-based compensation. Your base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience, along with its relationship to the base salaries of current team members at Sauce Labs that are similarly situated.

Benefits and Perks that we offer include health coverage (medical, dental, and vision) along with disability and life insurance. In addition, Sauce Labs offers parental leave benefits, flexible time off, professional development, and a 401(k) retirement plan with match. To see more about benefits and perks at Sauce Labs, please check out our careers page at saucelabs.com/company/careers.

US Compensation Range

$135,000—$170,000 USD

Sauce Labs Inc.

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